Legal Operations Manager, Commercial

3 hours, 35 minutes ago
Full-time
Senior
Operations
Zscaler

Zscaler

Zscaler is a cybersecurity pioneer providing industry-leading CASB and SASE solutions, revolutionizing internet security with a cloud-based platform that protects users worldwide.

Internet Software & Services
1K-5K
Founded 2007

Description

  • Own Zscaler’s contract lifecycle management (CLM) tools, including workflow design, template management, repository hygiene, reporting, integrations, and ongoing optimization.
  • Build, test, and improve workflows that support the full contract lifecycle from intake through execution, repository management, and renewal.
  • Design scalable self-service processes and maintain contracting infrastructure such as playbooks, templates, clause libraries, and approval flows.
  • Implement and iterate on AI-powered solutions for contract review, clause extraction, risk flagging, and knowledge management.
  • Support operational processes and systems for Privacy, Product Legal, and Compliance, including data mapping, cookie tracking, and request management.
  • Partner with the Director of Legal Operations on commercial operations strategy.
  • Work day-to-day with Legal, IT, and GTM teams to improve cross-functional workflows.
  • Help make commercial legal processes faster, more consistent, and easier to work with.

Requirements

  • 5+ years in legal operations, contract management, commercial operations, or a related role at a technology company.
  • Hands-on CLM experience, including system administration, workflow design, template management, and reporting.
  • Proven experience building and improving legal or compliance processes such as intake, approvals, playbooks, and templates.
  • Experience with AI tools in contracting or business workflows, or a demonstrated readiness to lead AI-enabled process improvements.
  • Strong cross-functional communication skills with the ability to partner effectively with Legal, Sales, and IT teams.
  • Experience with Ironclad and DocuSign strongly preferred.
  • Experience at a high-growth SaaS, cloud, or cybersecurity company preferred.
  • Exposure to privacy operations, data mapping, or DSR workflows preferred.

Benefits

  • Base salary range of $115,500 to $165,000 USD.
  • Health benefits including various health plans.
  • Time off plans for vacation and sick time.
  • Parental leave options.
  • Retirement options.
  • Education reimbursement.
  • In-office perks and additional employee support benefits.

Interested in this position?

Apply directly on the company website

Apply Now

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