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AI Engineer (Voice Expertise)

2 months, 2 weeks ago
India
Full-time
Senior
AI Engineer
Software Development
AWS Azure CRM ERP Python PyTorch TensorFlow
Apply Now
Zone IT Solutions

Zone IT Solutions

Zone IT Solutions specializes in IT recruitment, focusing on connecting top SAP talent with organizations in Australia and New Zealand, while providing agile and collaborative solutions to meet the specific needs of the digital and ERP sectors.

Internet Software & Services
51-250
Founded 2012
View All Jobs 4

Description

  • Develop and optimize automatic speech recognition (ASR) and text-to-speech (TTS) systems.
  • Design and integrate voice-enabled applications, chatbots, and virtual assistants into products and services.
  • Implement NLP/NLU models to understand intent, context, and conversational flows.
  • Integrate voice technologies with enterprise platforms such as ERP, CRM, contact centers, and mobile apps.
  • Work with voice APIs and services (Google Speech, AWS Lex/Polly, Azure Cognitive Services) and open-source voice frameworks.
  • Collaborate with cross-functional teams (AI, product, engineering, UX) to deliver scalable, production-ready solutions.
  • Ensure accuracy, low latency, and multilingual capabilities for voice applications through performance and optimization work.
  • Research and adopt emerging generative voice technologies (voice cloning, emotion modeling, real-time synthesis) to enhance user experience.

Requirements

  • Proven experience as an AI/ML Engineer with a focus on voice technologies.
  • Strong knowledge of speech-to-text (STT), text-to-speech (TTS), NLP, and NLU.
  • Hands-on experience with voice and conversational frameworks such as DeepSpeech, Kaldi, Whisper, Rasa, or Dialogflow.
  • Proficiency in Python and familiarity with AI/ML libraries like TensorFlow and PyTorch.
  • Experience integrating cloud-based AI services for voice on AWS, GCP, or Azure.
  • Strong understanding of audio signal processing and real-time system optimization.
  • Ability to design scalable architectures for voice-enabled enterprise solutions.
  • Experience with multilingual voice AI systems (preferred).
  • Knowledge of emotion detection, sentiment analysis, and personalization in voice AI (preferred).
  • Exposure to contact center AI solutions such as Genesys, Five9, or Twilio Flex; background in linguistics, HCI, or cognitive science is a plus; Bachelor’s or Master’s degree in Computer Science, AI, or a related field.

Benefits

  • Competitive salary
  • Opportunity for professional growth and to work on cutting-edge voice AI projects
  • Chance to shape the future of AI-driven communication within an innovative team
  • Involvement in generative voice and conversational AI initiatives

Interested in this position?

Apply directly on the company website

Apply Now

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