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Patient Sales Coordinator

32 minutes ago
Mexico, Colombia, Latin America
Full-time
Junior
Customer Success
Customer and Technical Support
CRM HIPAA
Apply Now
Zipdev

Zipdev

Zipdev specializes in connecting businesses with highly skilled remote talent from Latin America, offering a cost-effective solution for hiring software developers and virtual assistants.

Professional Services
51-250
Founded 2014
View All Jobs 21

Description

  • Respond to incoming patient inquiries and leads promptly.
  • Make outbound follow-up calls, emails, and messages to prospective and existing patients.
  • Educate patients and families about consultations, coaching services, and GUIDE Program offerings.
  • Guide patients through scheduling, enrollment, and completion of the enrollment process.
  • Maintain consistent relationship-building communication with prospective patients and families.
  • Serve as the communication bridge between the marketing team and the medical/operations team.
  • Coordinate outreach efforts with clinic scheduling capacity and operational workflows.
  • Maintain accurate documentation, communication records, outreach activity, conversion data, and enrollment metrics.
  • Provide feedback on patient concerns, trends, conversion barriers, and workflow improvements.
  • Support clinic growth initiatives, patient engagement, and community relationship-building efforts.

Requirements

  • Strong written and verbal English communication skills.
  • Sales experience.
  • Empathetic, compassionate, and able to communicate professionally with patients and families.
  • Excellent interpersonal and relationship-building abilities.
  • Experience in healthcare outreach, patient coordination, customer success, enrollment support, sales, or marketing coordination.
  • Highly organized, proactive, and detail-oriented.
  • Comfortable handling consistent outbound follow-up and patient communication.
  • Ability to work independently while collaborating across teams.
  • Reliable internet connection and a dedicated remote workspace.
  • Availability to work Monday–Friday, 8:00 AM–5:00 PM Pacific Time.
  • Ability to maintain HIPAA compliance and confidentiality.
  • Must be located in Latam.
  • Experience with healthcare enrollment or Medicare-related programs is preferred.
  • Experience in functional medicine, wellness, senior care, or cognitive health environments is preferred.
  • Familiarity with CRM or EHR systems is preferred.
  • Experience with Cerbo EHR, RingCentral, and Slack is preferred.
  • Background in healthcare marketing coordination or lead management is preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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