Associate Account Director

3 hours, 25 minutes ago
Full-time
Senior
Sales and Business Development
Zeta Global

Zeta Global

Zeta Global provides an AI-powered marketing cloud that enables enterprises to acquire, grow, and retain customers through precision marketing, leveraging data science, advanced analytics, and machine learning to create optimized customer experiences.

Media
1K-5K
Founded 2007

Description

  • Serve as the primary client services contact, coordinating among client stakeholders, CX and Strategy teams, and internal service divisions.
  • Develop deep, enduring client partnerships that support high client satisfaction.
  • Build strong intra-team partnerships that support high teammate satisfaction.
  • Monitor and maintain the quality of services, technology, and strategic plans.
  • Own monthly billing duties and revenue allocation reporting.
  • Present initiatives and updates to internal teams, teammates, and clients.
  • Lead weekly and recurring client status calls and prepare materials for those meetings.
  • Coordinate team-wide meetings in person and by phone.
  • Optimize existing strategic initiatives and help launch new ones with CX and Strategy subject matter experts.
  • Maximize existing revenue and generate new revenue streams from client budgets in partnership with the Vice President of Client Services.

Requirements

  • 5+ years of experience in a senior digital and traditional marketing role managing senior clients and multiple stakeholders.
  • Experience with cross-channel digital and traditional marketing, partnership development, ecommerce, and CRM.
  • Experience partnering with clients and colleagues on business strategy and solutions.
  • Proven ability to generate revenue and grow a book of business.
  • Adeptness with accounting math.
  • Strong understanding of marketing platform technology.
  • Strong understanding of digital, emerging, and traditional marketing mediums.
  • Management experience.
  • Superb communication skills.
  • Highly resourceful, solutions-oriented, and positive attitude.
  • Accountability and strong teamwork.
  • Degree education.
  • Evidence of continued personal development.

Benefits

  • Unlimited PTO.
  • Excellent medical, dental, and vision coverage.
  • Employee equity.
  • Employee discounts.
  • Virtual wellness classes.
  • Pet insurance.

Interested in this position?

Apply directly on the company website

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