Team Lead, Automated Renewals (Remote First)

1 day, 7 hours ago
Full-time
Lead
Software Development
Zensurance

Zensurance

Zensurance is Canada's trusted commercial insurance broker, offering low-cost coverage starting at $19/month. With instant quotes and savings up to 35%, they simplify insurance for small businesses.

Insurance
51-250
Founded 2016
$1M raised

Description

  • Translate company goals into team and individual objectives.
  • Manage performance, goal-setting, coaching, training, onboarding, and development plans.
  • Conduct regular one-on-one meetings, team meetings, quality audits, and performance coaching.
  • Create an open, motivating team environment and maintain communication with Sales leadership.
  • Oversee daily activities, staffing coverage, SLAs, and team objectives.
  • Manage client escalations professionally and with integrity.
  • Handle renewal insurance leads and assess clients’ coverage needs.
  • Improve the customer journey and satisfaction measured through Net Promoter Score.
  • Identify and coach staff on cross-selling opportunities.

Requirements

  • Valid provincial broker’s license; RIBO preferred.
  • 5+ years of insurance experience, preferably commercial insurance.
  • 1+ years of people leadership or supervisory experience.
  • Persistence and agility in consistently meeting targets.
  • Strong attention to detail and flexibility when managing multiple stakeholders and clients.
  • Excellent written and verbal communication skills, including handling complex conversations.
  • CAIB or CIP designation is an asset.

Benefits

  • Remote-first work environment with home office allowance and supplied technology equipment.
  • Half days before public holidays.
  • Flexible family health and dental plans, including mental health support.
  • Health and personal spending accounts.
  • Parental leave top-up.
  • Education assistance for courses, conferences, books, and memberships.
  • Defined career growth tracks, training, mentoring, and regular feedback.
  • Virtual and in-person team-building events.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Software Chief Engineer

Kepler Communications 51-250 Diversified Telecommunication Services

Kepler Communications is hiring a Software Leader/Chief Engineer to provide technical authority across its flight and ground software portfolio, ensuring coherent architecture, rigorous verification, and mission-ready systems for real-time space connectivity.

CI/CD
1 day, 6 hours ago

Team Lead, Android Core Product

Speechify 51-250 Internet Software & Services

Speechify is hiring a remote Android Tech Lead to build and release core text-to-speech features while improving engineering practices, reliability, and team effectiveness.

iOS Jetpack Compose JUnit Kotlin Node.js
2 days, 6 hours ago

Team Lead Engineer - Crypto

Alpaca 51-250 Capital Markets

Alpaca is seeking a Senior Engineer to architect and build the regulated crypto spot and derivatives exchange infrastructure that supports high-volume trading and millions of users.

Agile AWS Azure Bash C C++ CI/CD Docker GCP Go Java Kubernetes Linux Microservices Node.js Python REST API Scrum SQL
2 days, 6 hours ago

Full Stack Software Engineering - Team Lead

Mitek Systems 251-1K Communications Equipment

Mitek is seeking a hands-on Full Stack Engineering Team Lead to provide technical direction, contribute across the stack, and help deliver reliable, secure, scalable identity technology.

Agile AWS Bash CI/CD CloudFormation CSS Cypress Git Go Groovy HTML Java JavaScript Microservices MongoDB Python React Serverless Terraform TypeScript
2 days, 6 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers