Senior Business Operations Manager

5 months, 1 week ago
Full-time
Senior
Project and Program Management
Zensurance

Zensurance

Zensurance is Canada's trusted commercial insurance broker, offering low-cost coverage starting at $19/month. With instant quotes and savings up to 35%, they simplify insurance for small businesses.

Insurance
51-250
Founded 2016
$1M raised

Description

  • Own end-to-end cross-functional projects, from problem identification and work planning through stakeholder management and implementation.
  • Lead strategic initiatives such as Sales Excellence projects, NPS launch, and new feature rollouts.
  • Partner closely with sales teams to improve team effectiveness and efficiency.
  • Drive adoption of new processes and initiatives across the organization.
  • Conduct strategic analysis using Excel, Looker, Salesforce, and qualitative inputs such as interviews and workshops.
  • Own critical operational tasks and help develop long-term process solutions.
  • Coach and mentor colleagues to strengthen their analytical and problem-solving capabilities.
  • Develop deep expertise in the company’s data, systems, and technical infrastructure.
  • Work with leadership to connect the business model, forecasts, and execution against company goals.

Requirements

  • University degree in an analytical field such as Business, Engineering, or Finance.
  • 7+ years of experience in strategic consulting, corporate strategy, or a similar role.
  • Proven ability to solve problems, think critically, and deliver impact.
  • Experience with change management and solution implementation.
  • Comfort working in ambiguous environments and taking ownership of complex challenges.
  • Excellent communication and stakeholder management skills.
  • Strong judgment, maturity, and ability to execute independently.
  • Growth mindset and passion for continuous learning.
  • Experience working with Excel, Looker, and Salesforce (implied by the role).

Benefits

  • Remote-first work setup with flexibility to work from home.
  • Home office allowance to support a comfortable workspace.
  • Top-tier tech equipment provided through an “office in a box.”
  • Half days before public holidays and long weekends.
  • Flexible health and dental plans for families, including mental health support.
  • Health and personal spending accounts for wellness expenses.
  • Parental leave top-up.
  • Education assistance reimbursement for courses, conferences, books, and memberships.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Risk Operations Analyst - SSO

Stripe 5K-10K Diversified Financial Services

Stripe is hiring a Risk Operations Analyst for its Strategic Supportability Operations team to investigate complex user and business risk cases and develop tailored solutions that support compliant, sustainable growth.

14 hours, 57 minutes ago

Tax Operations Analyst

SRS Acquiom 51-250 Capital Markets

SRS Acquiom is hiring a Tax Operations professional to manage investor tax documentation, payment withholding requirements, and reporting data for complex M&A and loan agency transactions.

2 days, 14 hours ago

Process Analyst

PointClickCare 1K-5K Health Care Providers & Services

The Process Analyst at PointClickCare partners with senior leaders across business functions to analyze, redesign, and implement processes that improve operational performance and support healthcare technology initiatives for seniors and caregivers.

Salesforce
2 days, 14 hours ago

Process Analyst

PointClickCare 1K-5K Health Care Providers & Services

PointClickCare is seeking a Process Analyst to partner with leaders across Sales, Success, Professional Services, and Support to improve workflows, coordinate business initiatives, and advance operational performance in healthcare technology.

Salesforce
2 days, 14 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers