Zendesk

Zendesk

Zendesk provides a comprehensive software solution designed to enhance customer service and engagement through an AI-powered platform that facilitates communication across various channels, including text, mobile, phone, email, live chat, and social me...

Professional Services
5K-10K
Founded 2007

Description

  • Collaborate with Account Executives to uncover prospects’ technical environments, Kubernetes challenges, cost goals, and business objectives.
  • Lead technical validation and Proof of Concept engagements for PerfectScale from preparation through successful delivery.
  • Develop and deliver tailored product demonstrations that address customer use cases and concerns.
  • Build business cases and ROI analyses that quantify cost savings and performance improvements.
  • Serve as the internal go-to expert for PerfectScale and guide prospects through technical evaluation and implementation confidence.
  • Own the technical win for PerfectScale opportunities by addressing technical requirements and objections.
  • Represent DoiT and PerfectScale at events and industry conferences through presentations and live demonstrations.
  • Ensure accurate and timely documentation in internal systems and contribute business metrics and performance data.

Requirements

  • 5+ years of experience in Solutions Engineering within a B2B SaaS company.
  • Significant experience selling to DevOps, Platform Engineering, SRE, or FinOps teams.
  • Deep understanding of Kubernetes across EKS, AKS, GKE, and OpenShift.
  • Hands-on experience with SaaS solutions in cloud environments such as observability, optimization, FinOps, or platform engineering.
  • Experience analyzing monitoring data from tools such as Prometheus, Grafana, and Datadog.
  • Strong ability to build business cases and ROI justifications from product data.
  • Ability to explain complex Kubernetes concepts and product functionality clearly to technical and business audiences.
  • Strong verbal, written, presentation, and interpersonal communication skills.
  • Experience presenting to executive-level prospects and customers on cloud cost management and Kubernetes strategy.
  • Experience with modern technical selling practices, including trials, demos, and RFPs for Kubernetes or cloud optimization solutions.
  • Prior experience as a Kubernetes DevOps Engineer, Platform Engineer, SRE, or FinOps professional is a plus.
  • Experience succeeding in a fast-paced, scaling business, ideally in cloud or Kubernetes management.

Benefits

  • Unlimited vacation.
  • Flexible working options and remote work.
  • Health insurance.
  • Parental leave.
  • Employee stock option plan.
  • Home office allowance.
  • Professional development stipend.
  • Peer recognition program.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Senior Identity Specialist

Okta 5K-10K Professional Services

Okta is hiring an Identity Senior Solution Specialist on its Global Presales team to lead technical customer engagements around endpoint and identity security and help customers implement Okta’s identity and access management solutions.

Active Directory CrowdStrike Cybersecurity OpenID Connect PowerShell Python SAML SIEM Splunk
34 minutes ago

Senior Solutions Engineer - CNC/Sheet

Xometry 251-1K Industrial Conglomerates

Xometry is seeking an experienced Solutions Engineer to support sales and pre-sales efforts for aerospace and defense customers by bridging technical expertise, customer engagement, and project management.

1 hour, 35 minutes ago

Solutions Engineer

AVOMIND 11-50 Professional Services

Solutions Engineer – Germany at a healthcare AI software company, serving as the technical and client-facing link between the product and care facilities to drive successful implementation, adoption, and sales support.

4 hours, 35 minutes ago

Government Solutions Architect

Anchorage Digital 251-1K Capital Markets

Anchorage Digital is hiring a remote Government Solutions leader to drive client delivery, operational execution, and solution design for public sector agencies using its digital asset infrastructure.

11 hours, 31 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers