Solutions Engineer

2 hours ago
Full-time
Mid Level
Software Development
AVOMIND

AVOMIND

AVOMIND is a global recruitment firm based in Berlin, specializing in hiring commercial, strategy, and analytics & insights talent for companies and candidates worldwide. With a focus on executive search and embedded recruitment, AVOMIND connects high-...

Professional Services
11-50
Founded 2019

Description

  • Lead the installation, configuration, and activation of products at client sites.
  • Plan and execute technical setups in collaboration with clients and internal teams.
  • Prepare technical documentation, commissioning reports, and handover materials.
  • Ensure smooth post-go-live operations, including initial troubleshooting and escalation support.
  • Visit client facilities regularly as the primary point of contact and provide on-site support.
  • Handle technical queries quickly and identify and implement improvements proactively.
  • Train client staff on product usage and best practices.
  • Deliver technical product demos and presentations to prospective clients.
  • Participate in and independently manage sales meetings from introduction through closing.
  • Share client feedback with product and development teams and contribute to roadmap discussions.

Requirements

  • 3–5 years of experience in technical support, IT consulting, systems integration, or similar roles.
  • Strong IT knowledge, including networks, system architecture, software installation, and integrations.
  • Ability to explain complex technical concepts clearly to both technical and non-technical audiences.
  • Structured and independent working style with the ability to set up systems from scratch and document processes clearly.
  • Willingness to travel regularly within Germany.
  • German fluency is essential, as most client interaction is in German.
  • Good working proficiency in English.
  • Experience with SaaS products is a plus.
  • Confidence in sales conversations and ability to communicate value clearly is preferred.
  • Background in pre-sales, solutions engineering, or delivering training sessions is nice to have.

Interested in this position?

Apply directly on the company website

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