Solutions Engineer, PerfectScale by DoiT, Romania (Remote)

1 month ago
Full-time
Senior
Software Development
Zendesk

Zendesk

Zendesk provides a comprehensive software solution designed to enhance customer service and engagement through an AI-powered platform that facilitates communication across various channels, including text, mobile, phone, email, live chat, and social me...

Professional Services
5K-10K
Founded 2007

Description

  • Collaborate with Account Executives to run technical discovery sessions and understand prospect environments, Kubernetes challenges, and business goals.
  • Own and drive technical validation and Proof of Concept engagements for PerfectScale from preparation through successful completion.
  • Develop and deliver tailored product demonstrations that address prospect use cases and concerns.
  • Build business cases and ROI analyses that quantify cost savings and performance improvements from PerfectScale.
  • Serve as the internal subject matter expert for PerfectScale and help prospects achieve a smooth implementation experience.
  • Own the technical win by guiding prospects through evaluations and resolving technical requirements.
  • Represent DoiT and PerfectScale at events and industry conferences through presentations and live demonstrations.
  • Ensure accurate and timely documentation in internal systems and contribute metrics that track business performance and effectiveness.

Requirements

  • 5+ years of experience in a Solutions Engineering role at a B2B SaaS company.
  • Experience selling to DevOps, Platform Engineering, SRE, or FinOps teams, especially on Kubernetes or cloud cost management.
  • Deep understanding of Kubernetes across EKS, AKS, GKE, and OpenShift, along with DevOps best practices.
  • Hands-on experience with SaaS solutions in cloud environments such as observability, optimization, FinOps, or Platform Engineering.
  • Strong data analysis skills with experience using tools such as Prometheus, Grafana, or Datadog.
  • Proven ability to create compelling business cases and ROI justifications using product data.
  • Excellent communication skills, including verbal, written, presentation, and interpersonal abilities.
  • Experience presenting to executive-level prospects and customers on cloud cost management and Kubernetes strategy.
  • Familiarity with modern technical selling practices, including trial, demo, and RFP processes.
  • Prior experience as a Kubernetes DevOps Engineer, Platform Engineer, SRE, or FinOps professional is a plus.
  • Experience succeeding in a fast-paced, scaling business within the cloud or Kubernetes management domain is preferred.
  • Role is remote and based in the UK, Ireland, Estonia, Sweden, or the Netherlands, with contractor availability in Eastern European countries.

Benefits

  • Unlimited vacation.
  • Flexible working options and remote work.
  • Health insurance.
  • Parental leave.
  • Employee stock option plan.
  • Home office allowance.
  • Professional development stipend.
  • Peer recognition program.

Interested in this position?

Apply directly on the company website

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