Solutions Engineer, EMEA - SELECT by DoiT

36 minutes ago
Full-time
Senior
Software Development
Zendesk

Zendesk

Zendesk provides a comprehensive software solution designed to enhance customer service and engagement through an AI-powered platform that facilitates communication across various channels, including text, mobile, phone, email, live chat, and social me...

Professional Services
5K-10K
Founded 2007

Description

  • Collaborate with Account Executives to run technical discovery sessions and assess prospect environments, cost challenges, and business goals.
  • Own and drive technical validation and Proof of Value exercises, including POC preparation, management, and successful execution.
  • Tailor and deliver product demonstrations that address prospect use cases and concerns.
  • Develop business cases and ROI analyses that quantify cost savings and performance improvements from SELECT.
  • Serve as the internal subject matter expert for SELECT and support seamless implementation outcomes.
  • Own the technical win by guiding prospects through technical evaluation and addressing solution requirements.
  • Represent DoiT and SELECT at events and industry conferences through presentations and live demonstrations.
  • Translate customer pain points and feature gaps into structured feedback for R&D and roadmap discussions.
  • Maintain accurate and timely documentation in internal systems and contribute business performance metrics.

Requirements

  • 5+ years of experience in a Solutions Engineering role at a B2B SaaS company.
  • Significant experience selling to Snowflake, Databricks, or BigQuery users and addressing cloud data platform or cloud cost management challenges.
  • Deep understanding of Snowflake, Databricks, or BigQuery and related best practices.
  • Hands-on experience with SaaS solutions in observability, optimization, FinOps, or data integration for cloud data platforms.
  • Strong data analysis skills with the ability to identify trends, outliers, and correlations and turn them into actionable insights.
  • Proven ability to build business cases and ROI justifications using product data.
  • Ability to explain complex cloud data platform concepts and product functionality clearly to technical and business audiences.
  • Excellent verbal, written, presentation, and interpersonal communication skills.
  • Experience presenting to executive-level prospects and customers on cloud data platform and cost management topics.
  • Experience with modern technical selling methodologies and competitive sales processes, including trial, demo, and RFP work.
  • Prior experience as a Snowflake, Databricks, or BigQuery data engineer/architect or FinOps professional is a plus.
  • Success working in a fast-paced, scaling business, ideally within the cloud data platform ecosystem.

Benefits

  • Remote work based in the UK, Netherlands, Sweden, or Estonia.
  • Unlimited vacation.
  • Flexible working options.
  • Health insurance.
  • Parental leave.
  • Employee stock option plan.
  • Home office allowance.
  • Professional development stipend.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Salesforce Consultant - Experience Cloud

Certified Salesforce Consultants 51-250 Internet Software & Services

Decision Foundry is hiring a Salesforce Consultant – Experience Cloud to support federal and public sector initiatives by leading discovery and requirements work while also configuring and delivering Experience Cloud solutions.

Agile Salesforce
21 minutes ago

Sr. Forward Deployed Engineer

Databricks 1K-5K IT Services

Databricks is hiring a Forward Deployed Engineer to embed with strategic customers and deliver custom full-stack applications and data/AI solutions on the Databricks Data Intelligence Platform.

Apache Spark Java JavaScript MLflow Python Scala SQL TypeScript
38 minutes ago

Solution Business Analyst, UK

ELEKS 1K-5K Construction & Engineering

ELEKS is hiring a remote Solution Business Analyst in the UK to support pre-sales work within its Business Analysis Office, partnering with sales, management, and technical leaders to shape client solutions and project direction.

Agile
51 minutes ago

Solution Engineer - Cybersecurity & Fraud Prevention

Cleafy 51-250 Diversified Financial Services

Cleafy is hiring a Solution Engineer to support its international expansion by advising banks and financial institutions on how its AI-driven security platform helps reduce fraud risk and strengthen enterprise cybersecurity.

Cybersecurity Network Security SIEM WAF
53 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers