RemoteLeaf Logo
Log in Sign up

Solutions Engineer, DoiT Cloud Intelligence - EMEA

1 week, 6 days ago
Ireland
Full-time
Senior
Solutions Engineer
Software Development
Ansible AWS Azure Chef Databricks Datadog GCP New Relic Puppet Snowflake
Apply Now
Zendesk

Zendesk

Zendesk provides a comprehensive software solution designed to enhance customer service and engagement through an AI-powered platform that facilitates communication across various channels, including text, mobile, phone, email, live chat, and social me...

Professional Services
5K-10K
Founded 2007
View All Jobs 104

Description

  • Partner with Account Executives to discover customer cloud environments, FinOps maturity, cost challenges, and operational goals.
  • Lead technical validation and Proof of Values for DoiT Cloud Intelligence, including preparation, management, and success criteria.
  • Develop and deliver tailored product demonstrations for enterprise, MSP, PE, and SI prospects.
  • Build business cases and ROI analyses that show the financial and operational impact of the platform.
  • Support technical engagements with MSPs, Private Equity firms, and Systems Integrators across multiple cloud environments.
  • Serve as the internal subject matter expert for DoiT Cloud Intelligence and support onboarding outcomes.
  • Own the technical win by guiding prospects through evaluation and addressing technical requirements.
  • Represent DoiT Cloud Intelligence at events, webinars, and industry conferences.
  • Translate customer and partner feedback into structured input for product and engineering teams.
  • Maintain accurate and timely documentation in internal systems and reporting tools.

Requirements

  • 7+ years of experience at a B2B SaaS company in a pre-Solution Engineering role selling to enterprise and mid-market accounts.
  • Experience working with Amazon Web Services (AWS) or an equivalent cloud platform.
  • Datacenter experience with knowledge of hypervisors such as VMware.
  • Understanding of ITSM ecosystems and tools such as Cloud Management tools, DataDog, Chef, Ansible, Puppet, New Relic, ServiceNow, and AlertLogic.
  • Strong data analysis skills and the ability to use spreadsheets to identify trends, outliers, correlations, and reconciliation needs in large datasets.
  • Good practical understanding of cloud-centric architectures.
  • Comfort working in a metric-driven environment with monthly KPI and performance reporting.
  • Ability to explain complex technology in a simple, easy-to-understand way.
  • Strong verbal, written, presentation, and interpersonal communication skills.
  • Experience presenting to executive-level prospects and customers, with modern technical selling experience in competitive environments.
  • Proven success in a fast-growing, scaling business.
  • Experience implementing or improving trial, demo, and RFP processes is preferred.

Benefits

  • Unlimited vacation.
  • Flexible working options and a remote-friendly work environment.
  • Health insurance.
  • Parental leave.
  • Employee stock option plan.
  • Home office allowance.
  • Professional development stipend.
  • Peer recognition program.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

SpryPoint

Solutions Engineer (Pre-Sales)

SpryPoint 51-250 Electric Utilities

SpryPoint is hiring a remote Solutions Engineer (Pre-Sales) to support the sales cycle for its cloud-native utility software platform by delivering tailored demos, technical guidance, and proposal support to utility prospects across North America.

United States Canada Full-time Senior Solutions Engineer
ERP
16 minutes ago
Databricks

Delivery Solutions Architect - Digital Native Business

Databricks 1K-5K IT Services

Databricks is hiring a Delivery Solutions Architect to lead post-sale technical strategy and execution for strategic customer accounts, helping drive adoption, production success, and business value across Databricks workloads.

United States Full-time Senior Program Manager Solutions Engineer
$180k-$248k
Apache Spark Databricks MLflow Python Scala SQL
51 minutes ago
Databricks

Specialist Solutions Architect - Data Warehouse

Databricks 1K-5K IT Services

Databricks is hiring a Sr. Specialist Solutions Architect for data warehousing to lead customers through cloud data warehousing transformations and production migrations on the Databricks Data Intelligence Platform.

United States Full-time Senior Solutions Engineer
$152k-$248k
Apache Spark AWS Azure Databricks GCP Java MLflow Python SAP Scala SQL
58 minutes ago
TTEC Digital

Presales Solution Architect - Amazon Connect

TTEC Digital 1K-5K Professional Services

TTEC Digital is hiring a remote Presales Solution Architect for its AWS Practice to lead customer-facing solution design and technical presales for next-generation customer experience implementations built on AWS and AI.

United States Canada Full-time Senior Solutions Architect Solutions Engineer
$110k-$150k
AWS Generative AI Salesforce
1 hour, 42 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers