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Delivery Solutions Architect - Digital Native Business

2 months ago
United States
Full-time
Senior
Program Manager
Project and Program Management
Apache Spark Databricks MLflow Python Scala SQL
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Databricks

Databricks

Databricks is the pioneering data intelligence platform, empowering organizations worldwide to solve complex data challenges with AI-driven analytics solutions.

IT Services
1K-5K
Founded 2013
$4450M raised
View All Jobs 62

Description

  • Collaborate with Solutions Architects, sales, and field engineering to understand customer demand plans and prioritize use cases.
  • Lead post-sale technical account strategy and execution for strategic customer accounts and use cases.
  • Own customer onboarding, enablement, go-live, and workload health for selected Databricks solutions.
  • Serve as the primary technical contact for production and go-live issues within assigned accounts.
  • Coordinate shared services, onboarding, support, and specialist teams to complete work that is outside your direct scope.
  • Create and execute plans to accelerate key use cases into production, including coordinating Professional Services engagement proposals.
  • Navigate Databricks product and engineering teams for product innovations, private previews, and upgrade needs.
  • Develop execution plans across customer-facing technical workstreams, including adoption, enablement, governance, and optimization.
  • Provide internal and external KPI updates on usage, customer health, risks, adoption, and use case progression to technical leadership.

Requirements

  • 5+ years of experience leading technical project or program delivery in Data and AI.
  • Programming experience in Python, SQL, or Scala.
  • Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role.
  • Understanding of solution architecture for distributed data systems.
  • Ability to attribute business value and outcomes to project deliverables.
  • Experience in technical program or project management, including account, stakeholder, and resource management.
  • Experience resolving complex escalations with senior customer executives.
  • Experience running open-ended discovery workshops, building strategic roadmaps, performing business analysis, and managing complex programs or projects.
  • Track record of overachievement against quota, goals, or similar performance targets.
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent work experience.
  • Ability to travel up to 30% when needed.

Benefits

  • Annual performance bonus eligibility.
  • Equity eligibility as part of the total compensation package.
  • Comprehensive benefits and perks offered by Databricks.
  • Fair and equitable compensation practices.
  • Local pay range of $180,000 to $247,500 USD.

Interested in this position?

Apply directly on the company website

Apply Now

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