Principal Platform PMM & Evangelist, Kubernetes & Data Platforms

2 hours, 52 minutes ago
Full-time
Lead
Product Management
Zendesk

Zendesk

Zendesk provides a comprehensive software solution designed to enhance customer service and engagement through an AI-powered platform that facilitates communication across various channels, including text, mobile, phone, email, live chat, and social me...

Professional Services
5K-10K
Founded 2007

Description

  • Define and communicate DoiT’s point of view on platform optimization across Kubernetes and emerging data platforms.
  • Create and maintain canonical narratives, mental models, and technical framing that serve as the source of truth for internal teams.
  • Ensure consistent messaging across products, use cases, and customer segments as the platform portfolio evolves.
  • Partner with the VP of Product to determine which features, capabilities, and integrations matter most to the market.
  • Translate the product roadmap into market narrative that explains why buyers should care.
  • Develop educational content such as webinars, technical talks, blogs, and whitepapers.
  • Speak publicly at conferences, industry events, and community forums as DoiT’s external platform voice.
  • Build and deliver live demos, walkthroughs, and reference architectures that show optimization in real-world environments.
  • Own the competitive view for the Platform business unit, including where DoiT wins, loses, and how to respond.
  • Gather customer, prospect, and community insights and synthesize them into recommendations for Product and leadership.

Requirements

  • Senior product marketing experience owning positioning and go-to-market strategy end to end for a technical product sold to platform engineering, DevOps, or SRE buyers.
  • Hands-on experience with Kubernetes and modern cloud platforms.
  • Ability to reason about automation, performance, and operational tradeoffs at a systems level.
  • Familiarity with data platforms such as Snowflake, Databricks, or similar technologies.
  • Experience building, operating, or deeply engaging with real-world platform systems.
  • Strong technical intuition and the ability to explain complex architectures clearly to senior engineers, platform leaders, and executives.
  • A clear, opinionated point of view with confidence to express it publicly and internally.
  • Excellent written and verbal communication skills across technical and executive audiences.
  • Comfort operating with ambiguity, agency, and influence without formal authority.

Benefits

  • Unlimited vacation.
  • Flexible working options and a remote-friendly work setup.
  • Health insurance.
  • Parental leave.
  • Employee stock option plan.
  • Home office allowance.
  • Professional development stipend.
  • Peer recognition program.

Interested in this position?

Apply directly on the company website

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