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Event Operations and Experience Manager

1 week, 1 day ago
United States
Full-time
Mid Level
Operations Manager
Project and Program Management
Generative AI
Apply Now
Zearn

Zearn

Zearn is a nonprofit educational organization dedicated to ensuring every child learns and loves math. Their core product, Zearn Math, is a top-rated K-5 math curriculum that combines personalized digital lessons with daily small group instruction. Zea...

Education Services
51-250
Founded 2012
View All Jobs 2

Description

  • Lead end-to-end planning and onsite execution for biannual in-person Team Summits.
  • Manage venue logistics, accommodations, AV, materials, transportation, registration, and access requirements.
  • Coordinate virtual Zearn Updates, functional team gatherings, and other organization-wide meetings.
  • Manage vendors, contracts, event budgets, and payment milestones.
  • Partner with presenters, session owners, internal teams, and vendors to deliver polished experiences.
  • Execute culture and employee lifecycle programs, including anniversaries, gifting, milestones, and onboarding welcomes.
  • Support Slack communities and remote connection opportunities.
  • Develop playbooks, processes, documentation, and best practices for scalable event operations.
  • Gather feedback, analyze outcomes, and continuously improve events, communications, and team member experiences.
  • Experiment with generative AI and emerging communication tools to improve employee touchpoints and workflows.

Requirements

  • 4+ years of experience project managing complex company events, ideally for organizations with 150–300 team members.
  • Proven experience designing and executing engaging virtual events.
  • Experience managing multiple vendors, complex logistics, and event budgets.
  • Strong project management skills, including milestone planning, stakeholder coordination, and detailed execution.
  • Highly organized and proactive, with the ability to anticipate needs and solve problems before they arise.
  • Experience building repeatable processes, systems, and operational playbooks.
  • Experience using generative AI to streamline workflows, improve communications, or analyze feedback.
  • Commitment to Zearn’s mission and building an inclusive, high-performing culture.
  • Ability to travel for biannual Team Summits and additional event support as needed.
  • Must be located in one of Zearn’s eligible states or Washington, D.C.; individual contributor role reporting to the Director of People.

Benefits

  • $85,000–$105,000 annual salary.
  • Comprehensive medical, dental, and vision insurance.
  • Short- and long-term disability and life insurance.
  • 401(k) matching.
  • Parental leave.
  • Generous paid time off policy.
  • Remote work opportunity.
  • Mission-driven, collaborative, and inclusive work culture.

Interested in this position?

Apply directly on the company website

Apply Now

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