Key Account Manager (Payments)

2 weeks, 6 days ago
Full-time
Senior
Customer and Technical Support

Yuno

Yuno is a payment orchestration and financial infrastructure platform for global businesses. It centralizes payment methods, PSPs, fraud tools, routing, reconciliation, checkout, payouts, and other payment workflows through a single API.

Payment Processing Software
51-200
Founded 2022

Description

  • Act as the primary contact for key client accounts and build strong long-term relationships.
  • Align account management activities with client objectives and business needs.
  • Identify new revenue opportunities and drive upselling across existing accounts.
  • Use market and competitor insights to support account strategy and growth.
  • Collaborate with technical, business, legal, sales, marketing, product, operations, and support teams to deliver seamless service.
  • Monitor client satisfaction and address concerns proactively.
  • Gather and apply client feedback to improve products and services.
  • Oversee implementation and ongoing growth of accounts.
  • Use data analytics to inform strategic decisions and track performance targets.

Requirements

  • Bachelor's degree in business, marketing, or a related field; master's degree is a plus.
  • Fluent English and Mandarin are required.
  • 5+ years of proven experience as a Key Account Manager or Client Relationship Manager with international customers in the payments industry.
  • Strong understanding of payment technologies, financial services, and industry regulations.
  • Excellent communication, negotiation, and presentation skills.
  • Strategic thinking and problem-solving abilities.
  • Ability to work collaboratively in a dynamic startup environment.
  • Results-driven and goal-oriented.
  • Experience working with international customers is required.

Benefits

  • Remote work from anywhere.
  • One-time home office allowance.
  • Stock options.
  • Health plan available wherever you are.
  • Flexible days off.
  • Language, professional, and personal growth courses.

Interested in this position?

Apply directly on the company website

Apply Now

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