Sales Coach (Remote from the EU)

1 month, 3 weeks ago
Full-time
Senior
Sales and Business Development
WorkNomads

WorkNomads

WorkNomads is a global employer for digital nomads, offering remote jobs, co-living spaces, knowledge sharing, and networking opportunities. They provide services in software engineering, marketing, design, and business development, hiring talents as e...

Internet Software & Services
51-250
Founded 2021

Description

  • Analyze call recordings, performance data, and KPIs to identify strengths, gaps, and coaching opportunities for agents and teams.
  • Conduct one-on-one coaching sessions, group training workshops, role-playing exercises, and real-time call support.
  • Improve sales techniques, objection handling, and product knowledge through targeted coaching and training.
  • Develop and deliver customized training materials for new hires and ongoing development.
  • Create campaign briefings, sales pitches, sales scripts, and sales-focused knowledge articles.
  • Collaborate with team managers and quality assurance to track progress and report on training effectiveness.
  • Recommend process improvements based on performance trends and coaching insights.
  • Analyze sales KPIs and outbound campaign performance at both team and advisor level.

Requirements

  • At least 5 years of sales experience.
  • At least 2 years of experience in sales management, training, or coaching roles such as training, team lead, coach, or QA.
  • Strong English skills and fluency in Dutch or French; bilingual French/Dutch is highly preferred.
  • Proven track record of improving sales performance through coaching.
  • Familiarity with call center and sales metrics such as gross conversion, net conversion, sign ratio, and AHT.
  • Excellent written and spoken communication skills.
  • Strong soft skills and a team-player mindset.
  • Proficiency with Excel and PowerPoint, including experience creating trainings.
  • Familiarity with coaching frameworks such as SMART.
  • Passion for continuous learning and collaboration in a global setting.

Benefits

  • Flexible work setup with fully remote work from any EU country on a freelance/B2B contract, or a local employment contract in Sofia, Bulgaria.
  • Comprehensive social welfare package for employees based in the Sofia office.
  • Coverage for internet and phone bills up to 50 EUR gross.
  • Paid time off and competitive remuneration.
  • Personalized career development and growth opportunities.
  • International, dynamic, remote-first work environment.
  • Team get-togethers and networking events.
  • Discounted co-living accommodation at WN LAB Hotel in Bulgaria, with utilities and cleaning included.

Interested in this position?

Apply directly on the company website

Apply Now

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