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Learning Management System Administrator

13 hours, 18 minutes ago
Philippines
Contract
Senior
Instructional Designer
Operations
CSS Google Analytics HTML
Apply Now
Workato

Workato

Workato is the Enterprise Automation Platform that enables seamless integration and automation of workflows for both business and IT teams, utilizing AI-powered technology for efficient outcomes.

IT Services
251-1K
Founded 2013
$415M raised
View All Jobs 43

Description

  • Manage day-to-day Docebo LMS operations, including user management, learning plans, and access controls.
  • Handle support tickets, troubleshoot platform issues, and coordinate with Docebo support when needed.
  • Configure and optimize the LMS to support customer and partner education programs across self-paced, instructor-led, and certification learning.
  • Improve learner navigation, search, content discovery, and engagement across the platform.
  • Support integrations between Docebo and key business systems and identify opportunities to automate workflows.
  • Build and maintain custom reports and dashboards to track learner engagement and platform performance.
  • Support analytics integrations and provide actionable insights to stakeholders.
  • Serve as the primary contact for Docebo support escalations, feature requests, and product updates.
  • Maintain course catalogue structure, including metadata, taxonomy, and content tagging.
  • Propose continuous improvements to platform configuration, learner experience, and operational workflows.

Requirements

  • Open to a fixed-term 6-month contract engagement.
  • 5+ years of experience in customer education, L&D, learning operations, or a related field.
  • At least 2 years of hands-on Docebo administration experience.
  • Experience managing an LMS for customer education in multi-audience environments.
  • Experience administering both self-paced and instructor-led training (ILT) programs.
  • Strong knowledge of Docebo platform capabilities and configuration.
  • Experience setting up learner engagement campaigns, including gamification.
  • Proficiency in building custom reports and connecting LMS data to BI or analytics tools.
  • Familiarity with UI/UX customisation, including widgets and page layouts; CSS and HTML knowledge is a strong plus.
  • Comfort with flexible working hours to collaborate across global time zones.
  • Experience with Docebo Connect or other enterprise orchestration software such as Workato (preferred).
  • Experience leveraging AI to improve learner and admin experience (preferred).
  • Experience with Google Analytics or similar web analytics platforms (preferred).
  • Docebo Pro certification (preferred).
  • Background in SaaS platform enablement (preferred).

Benefits

  • Flexible, trust-oriented work culture with strong ownership.
  • Vibrant and dynamic work environment.
  • A range of employee benefits supporting work and personal life.
  • Balanced approach to productivity and self-care.
  • Opportunity to work at a company recognized by Business Insider, Forbes, Deloitte, and Quartz.

Interested in this position?

Apply directly on the company website

Apply Now

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