Workato

Workato

Workato is the Enterprise Automation Platform that enables seamless integration and automation of workflows for both business and IT teams, utilizing AI-powered technology for efficient outcomes.

IT Services
251-1K
Founded 2013
$415M raised

Description

  • Build and improve AI services using LLMs and custom machine learning models for production use cases.
  • Design, develop, and operate ML/LLM systems end-to-end, from prototyping to deployment and monitoring.
  • Write high-quality Python code that is testable, maintainable, and efficient.
  • Improve validation, observability, and performance monitoring for ML services, including quality, latency, reliability, and cost.
  • Partner cross-functionally with product managers, platform engineers, and other stakeholders to ship AI-powered product capabilities.
  • Evaluate and improve existing implementations by identifying bottlenecks, bugs, and opportunities for optimization.
  • Design controlled experiments for AI-based products and analyze results to generate actionable insights.
  • Contribute to technical design reviews and code reviews to raise engineering quality across the team.
  • Experiment with model behavior, prompting, retrieval, tool use, and orchestration strategies to improve user outcomes.

Requirements

  • Experience with tool-use agents or workflow-aware AI systems.
  • Experience building AI products in enterprise SaaS environments.
  • Experience with A/B testing and statistical significance techniques.
  • Experience with LLMOps/MLOps tooling and practices, including monitoring, evaluation pipelines, model rollout, and CI/CD.
  • Experience with modern data warehouses such as Amazon Redshift and Snowflake.
  • Strong ML/LLM intuition and software engineering skills for building reliable, scalable AI systems.

Benefits

  • Flexible, trust-oriented culture with strong ownership.
  • Balance between productivity and self-care.
  • Vibrant and dynamic work environment.
  • A multitude of employee benefits for use inside and outside of work.
  • Recognized by Quartz as the #1 best company for remote workers.

Interested in this position?

Apply directly on the company website

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