RemoteLeaf Logo
Log in Sign up

Virtual Assistant - Customer Service

3 months ago
Mexico, Belize, Bolivia, Brazil, Chile
Full-time
Junior
Customer Support
Customer and Technical Support
Apply Now
Workable

Workable

Workable is the top recruiting software trusted by 5000+ companies to streamline hiring processes and make the right choice faster.

Internet Software & Services
251-1K
Founded 2012
$84M raised
View All Jobs 13

Description

  • Respond to customer inquiries via phone, email, chat, and SMS.
  • Resolve customer concerns and provide solutions.
  • Escalate complex issues when necessary.
  • Maintain accurate customer records in CRM systems.
  • Follow up with customers as needed.
  • Assist with order tracking, account updates, and general support requests.
  • Ensure a positive customer experience throughout all interactions.

Requirements

  • Fluent English, both written and spoken.
  • Previous customer service experience.
  • Experience in remote customer support.
  • Experience with phone-based support.
  • Experience with ticketing systems.
  • Strong communication and problem-solving skills.
  • Ability to handle difficult conversations professionally.
  • Experience using CRM systems.
  • Strong attention to detail.

Benefits

  • Work from home.
  • Payment in dollars per working hour for a 40-hour week.
  • Starting salary of USD $1,200/month, increasing to USD $1,500/month after the first 90 days based on performance.
  • A workplace that values its people.
  • Professional development opportunities to grow your career.
  • Supportive team environment that values your input and achievements.
  • $50 referral bonus for each candidate you refer who is hired by one of the company's clients.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

HONK

Customer Care Specialist - Inbound Phone Support (Remote in North Carolina)

HONK 51-250 Road & Rail

HONK is hiring full-time, remote Customer Care Specialists in North Carolina to provide phone-based roadside assistance and coordinate timely solutions for customers through its digital service platform.

United States Full-time Mid Level Customer Support
$29k-$33k
3 hours, 59 minutes ago
Wing Assistant

Customer Service Representative (Mandarin Bilingual) | 20704

Wing Assistant 51-250 Professional Services

Wing is hiring a remote Customer Service Representative to support English- and Mandarin-speaking customers with inquiries, orders, invoicing, approvals, and scheduling for client operations.

Philippines Full-time Junior Customer Support
$9k-$13k
4 hours, 29 minutes ago
HONK

Customer Care Specialist - Inbound Phone Support (Remote in Georgia)

HONK 51-250 Road & Rail

HONK is hiring full-time, Georgia-based remote Customer Care Specialists to support customers seeking towing and roadside assistance by coordinating service and resolving issues throughout the customer experience.

United States Full-time Entry Level Customer Support
$29k-$33k
4 hours, 29 minutes ago
HONK

Customer Care Specialist - Inbound Phone Support (Remote in Texas)

HONK 51-250 Road & Rail

HONK is hiring full-time, remote Customer Care Specialists in Texas to support customers with towing and roadside assistance requests and ensure seamless service from start to finish.

United States Full-time Entry Level Customer Support
$29k-$33k
4 hours, 44 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers