Virtual Assistant - Client Onboarding & Demo Specialist

1 month, 3 weeks ago
Full-time
Junior
Customer and Technical Support
Workable

Workable

Workable is the top recruiting software trusted by 5000+ companies to streamline hiring processes and make the right choice faster.

Internet Software & Services
251-1K
Founded 2012
$84M raised

Description

  • Conduct product demos for pre-qualified leads.
  • Walk clients through the platform and answer basic questions.
  • Follow structured demo processes and messaging.
  • Follow up with no-shows by call or text to reschedule demos.
  • Support onboarding for new clients after closing.
  • Ensure a smooth transition from demo to active platform user.
  • Assist users with basic questions and platform navigation.
  • Jump on calls when needed to support current users.
  • Engage existing clients to encourage platform usage and adoption.
  • Maintain clear communication and follow-up with clients.
  • Record instructional or tutorial videos for the platform, when needed.

Requirements

  • Strong English communication skills.
  • Experience with outbound communication or follow-ups.
  • Background in business development, onboarding, or customer support.
  • Comfortable leading calls and presenting software.
  • Basic understanding of accounting or business metrics such as P&L.
  • Comfortable working with SaaS platforms.
  • Strong focus and ability to stay organized and on task.
  • Fast learner with the ability to quickly understand new tools and systems.
  • Understanding of the landscaping or construction industry is a plus.
  • Comfortable being on camera for tutorial recordings.

Benefits

  • Work from home.
  • Payment in dollars per working hour for a 40-hour week.
  • Starting salary of $6-$12 per hour depending on experience, with room for raises based on performance.
  • Professional development opportunities to grow your career.
  • Supportive team environment that values your input and achievements.
  • $50 referral bonus when a referred candidate is hired by one of the client’s companies.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Customer Success Associate (Req #1321)

ePlus 1K-5K IT Services

ePlus is hiring a Customer Success Associate to manage managed services relationships for mid-tier client accounts, driving customer satisfaction, retention, and value realization across service delivery and account support.

14 hours, 54 minutes ago

Medi-Cal Coverage Advocate

WelbeHealth 251-1K Family Services

WelbeHealth is hiring an Eligibility & Coverage Advocate to support seniors in maintaining Medicaid, Medicare, and SSI eligibility through participant guidance, documentation follow-up, and case resolution.

15 hours, 9 minutes ago

Rostering Specialist, District Success (10 month Fixed Term)

Khan Academy 51-250 Diversified Consumer Services

Khan Academy is hiring a Rostering Specialist to manage the technical setup and daily synchronization of district student and teacher rosters so learners, educators, and administrators can reliably access their accounts.

15 hours, 9 minutes ago

Technical Implementation Specialist

The Everway Company Internet Software & Services

Everway is hiring a Technical Implementation Specialist to coordinate customer onboarding and technical integrations, ensuring smooth implementations from kickoff through go-live.

SQL
15 hours, 24 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers