Virtual Assistant - Client Onboarding & Demo Specialist

1 month ago
Full-time
Junior
Customer and Technical Support
Workable

Workable

Workable is the top recruiting software trusted by 5000+ companies to streamline hiring processes and make the right choice faster.

Internet Software & Services
251-1K
Founded 2012
$84M raised

Description

  • Conduct product demos for pre-qualified leads.
  • Walk clients through the platform and answer basic questions.
  • Follow structured demo processes and messaging.
  • Follow up with no-shows by call or text to reschedule demos.
  • Support onboarding for new clients after closing.
  • Ensure a smooth transition from demo to active platform user.
  • Assist users with basic questions and platform navigation.
  • Jump on calls when needed to support current users.
  • Engage existing clients to encourage platform usage and adoption.
  • Maintain clear communication and follow-up with clients.
  • Record instructional or tutorial videos for the platform, when needed.

Requirements

  • Strong English communication skills.
  • Experience with outbound communication or follow-ups.
  • Background in business development, onboarding, or customer support.
  • Comfortable leading calls and presenting software.
  • Basic understanding of accounting or business metrics such as P&L.
  • Comfortable working with SaaS platforms.
  • Strong focus and ability to stay organized and on task.
  • Fast learner with the ability to quickly understand new tools and systems.
  • Understanding of the landscaping or construction industry is a plus.
  • Comfortable being on camera for tutorial recordings.

Benefits

  • Work from home.
  • Payment in dollars per working hour for a 40-hour week.
  • Starting salary of $6-$12 per hour depending on experience, with room for raises based on performance.
  • Professional development opportunities to grow your career.
  • Supportive team environment that values your input and achievements.
  • $50 referral bonus when a referred candidate is hired by one of the client’s companies.

Interested in this position?

Apply directly on the company website

Apply Now

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