Client Manager – Water Services

13 hours, 3 minutes ago
Full-time
Lead
Customer and Technical Support
Woodard & Curran

Woodard & Curran

Woodard & Curran specializes in providing integrated science, engineering, and operations solutions for water and environmental projects, addressing complex challenges in both public and private sectors to promote sustainable water use and treatment.

Professional Services
1001-5000
Founded 1979

Description

  • Grow the municipal water practice across drinking water, wastewater, stormwater, and water resources in the Northeast.
  • Build and strengthen relationships with municipal clients as a trusted advisor on operational, regulatory, funding, and infrastructure challenges.
  • Identify client needs and develop solutions aligned with capital planning and long-term priorities.
  • Position the firm for upcoming opportunities through client engagement and knowledge of municipal planning cycles.
  • Lead or support project delivery with a focus on quality, responsiveness, and client service.
  • Collaborate with technical teams to deliver client-focused solutions and high-quality outcomes.
  • Lead or support proposals, interviews, scopes, budgets, presentations, and positioning strategies.
  • Develop account plans and growth strategies and support account management, invoicing, communication, and expectations.
  • Participate in conferences to build relationships and stay current on market drivers and emerging technologies.
  • Coach and mentor staff while fostering a collaborative, client-focused team culture.

Requirements

  • 10–20 years of municipal water consulting experience in wastewater, stormwater, drinking water, or water resources.
  • Bachelor’s degree in environmental or civil engineering from an accredited program.
  • Strong understanding of municipal decision-making, including budgets, boards or commissions, capital planning, procurement, regulatory drivers, and funding programs.
  • Ability to build credibility and relationships with public-sector stakeholders, including engineers, operators, public works leaders, and utility directors.
  • Technical expertise combined with interest in client strategy, business development, and regional growth.
  • Experience supporting proposals and client positioning, including scopes, budgets, interviews, and presentations.
  • Strong communication, problem-solving, collaboration, and team-building abilities.
  • Interest in mentoring and developing staff and bringing together effective delivery teams.
  • Ambition, initiative, emotional intelligence, and a growth mindset; an existing book of business is not required.
  • Must be based in Massachusetts or the surrounding area and able to travel up to 20% within the region, including to Andover, Canton, and Boston Metro offices.

Benefits

  • Comprehensive benefits package.
  • Bonus potential.
  • Professional growth and a path toward regional and practice leadership responsibilities.
  • Flexible, collaborative work environment.
  • Employee-owned company.

Interested in this position?

Apply directly on the company website

Apply Now

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