Account Manager - Oceania

13 hours, 23 minutes ago
Full-time
Mid Level
Customer and Technical Support
Revinate

Revinate

Revinate provides a direct booking platform for the hospitality industry, enabling hotels to enhance guest relationships and drive significant direct revenue through personalized experiences and comprehensive guest data management.

IT Services
51-200
Founded 2009
$44M raised

Description

  • Serve as the primary strategic contact for Revinate customers across Oceania.
  • Drive customer adoption through product coaching, education, and best-practice guidance.
  • Conduct regular customer reviews and virtual workshops to identify improvement opportunities and demonstrate value.
  • Build relationships across customer organizations beyond day-to-day contacts.
  • Manage renewals for defined strategic accounts in coordination with Sales.
  • Identify upsell opportunities and educate customers on new Revinate products.
  • Track and report customer engagement through the loyalty touchpoint process.
  • Gather and communicate Oceania customer requirements, product feedback, and recommendations to the global Product team.
  • Coordinate support from global training and Client Solutions teams for regional customers.
  • Manage virtual and on-site customer engagement across regional and global time zones.

Requirements

  • 2+ years of experience in account management, consultative sales, and/or business consulting, preferably in a SaaS environment.
  • Strong account management, presentation, and short-, mid-, and long-term opportunity management skills.
  • Strong technical knowledge, including the ability to understand complex systems, software integrations, and technical architectures.
  • Experience using sales methodologies to prospect within accounts, consult on business issues, present proposals, negotiate terms, and close sales or renewals.
  • Strong negotiation skills and ability to resolve issues with customers, partners, and peers using a win-win approach.
  • Highly self-motivated and able to execute autonomously with minimal supervision.
  • Ability to become a subject-matter expert across Revinate products.
  • Hospitality industry experience is preferred.
  • Ability to travel up to 25% across Australia, Singapore, and the broader Oceania region.
  • Must be located in the city listed in the job application.

Benefits

  • Remote workforce flexibility with localized hiring and local community-building opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Client Manager – Water Services

Woodard & Curran 1001-5000 Professional Services

Woodard & Curran seeks a Municipal Water Client Leader to grow municipal water services across the Northeast by building client partnerships and advancing water infrastructure solutions.

13 hours, 8 minutes ago

Client Manager - Water and Wastewater Utilities

Woodard & Curran 1001-5000 Professional Services

Woodard & Curran is seeking a Client Manager to grow outsourced water and wastewater operations contracts and build client partnerships across California, Texas, or the Northeast US.

13 hours, 8 minutes ago

Client Manager - Industrial Water and Wastewater Utilities

Woodard & Curran 1001-5000 Professional Services

Lead business development for Woodard & Curran’s outsourced water and wastewater operations services, securing long-term industrial contract operations opportunities across the U.S.

13 hours, 8 minutes ago

Account Manager - OpenRAN (Africa)

Parallel Wireless 501-1000 Wireless Telecommunication Services

Parallel Wireless is hiring an Account Manager – Open RAN (Africa) to grow Open RAN revenue, strategic operator partnerships, and market presence across the African telecom market.

Network Security
13 hours, 8 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers