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Account Manager - Oceania

3 weeks, 1 day ago
Australia
Full-time
Junior
Account Manager
Customer and Technical Support
Apply Now
Revinate

Revinate

Revinate provides a direct booking platform for the hospitality industry, enabling hotels to enhance guest relationships and drive significant direct revenue through personalized experiences and comprehensive guest data management.

IT Services
51-250
Founded 2009
$44M raised
View All Jobs 3

Description

  • Serve as the primary point of contact for Revinate customers across Oceania.
  • Drive product adoption through coaching, education, workshops, and customer reviews.
  • Deliver best practices that improve customer outcomes and Revinate’s value.
  • Build relationships across customer organizations and coordinate with global internal teams.
  • Manage renewals for assigned strategic accounts in collaboration with Sales.
  • Identify and support upsell opportunities for additional Revinate products.
  • Track customer engagement through the loyalty touchpoint process.
  • Gather and communicate regional customer feedback and product recommendations to the Product team.
  • Represent Oceania customer requirements in global product discussions.
  • Travel across Australia, Singapore, and the broader Oceania region as needed.

Requirements

  • 2+ years of experience in account management, consultative sales, and/or business consulting, preferably in SaaS.
  • Strong account management, presentation, negotiation, and opportunity-management skills.
  • Experience with sales methodologies involving consultative selling, proposals, negotiations, and closing renewals or sales.
  • Strong technical knowledge, including understanding complex systems, software integrations, and technical architectures.
  • Ability to work autonomously as the sole regional representative and self-manage with limited supervision.
  • Ability to negotiate effectively with customers, peers, and partners using a win-win approach.
  • Hospitality industry experience is preferred.
  • Willingness and ability to travel approximately 25% across Australia, Singapore, and Oceania.
  • Must be located in the city specified in the job application.

Benefits

  • Remote workforce flexibility with localized hiring and opportunities to build local community connections.
  • Revinate is Great Place to Work Certified.
  • Interviews are recorded using BrightHire, with an opt-out option available.
  • Equal employment opportunity and reasonable accommodations are provided.

Interested in this position?

Apply directly on the company website

Apply Now

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