ASSOCIATE ACCOUNT DIRECTOR (100% Remote outside of Canada)

1 month, 3 weeks ago
Full-time
Senior
Customer and Technical Support
Wishpond

Wishpond

Wishpond is a provider of all-in-one marketing solutions, offering tools for creating landing pages, contests, email campaigns, and more. With a team of experts, they help businesses grow by providing comprehensive online marketing services. Based in V...

Internet Software & Services
251-1K
Founded 2009

Description

  • Own approximately 12 high-value client accounts and manage the client relationship end to end.
  • Set campaign strategy, run kickoffs, review deliverables, and ensure client work is executed to standard.
  • Coach, manage, and develop 2 to 3 Account Managers through feedback, training, and support.
  • Serve as the QA gate for assets, copy, campaigns, and reporting before client delivery.
  • Use AI marketing tools to produce work efficiently and train Account Managers to do the same.
  • Escalate systemic issues to the Director while resolving day-to-day team challenges.
  • Model strong client service and quality standards across the team.
  • Participate in hiring and onboarding new Account Managers as the team grows.

Requirements

  • 3+ years of experience in digital marketing with hands-on work across paid media (Meta/Google), SEO, email, and conversion-focused landing pages.
  • Experience designing and executing full-funnel marketing strategies that drive measurable ROI for SMBs.
  • Proven success in client retention and account growth.
  • Strong coaching and mentoring instincts, with interest in training or onboarding Account Managers.
  • Excellent communication skills for both senior client conversations and internal direction.
  • Comfort working with AI tools and AI-assisted marketing workflows.
  • Ability to own outcomes and act as the primary QA gate for deliverables.
  • Strong analytical, administrative, and organizational skills in a fast-paced remote environment.
  • Fluent in English.
  • Preferred: experience in an SMB-focused marketing agency or SaaS environment.
  • Preferred: hands-on experience with GoHighLevel (GHL).

Benefits

  • 100% remote work from anywhere outside Canada.
  • Competitive compensation based on experience and proven abilities.
  • Comprehensive training program and regular performance reviews.
  • Great referral programs with incentives and bonuses.
  • Product discounts for personal use.
  • Opportunities for personal development and internal growth.
  • Work with a global, multicultural team.

Interested in this position?

Apply directly on the company website

Apply Now

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