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Recruitment & Scheduling Coordinator (Home Care & Home Health)

19 hours, 5 minutes ago
Philippines
Full-time
Junior
Operations Specialist
Operations
Cybersecurity HIPAA
Apply Now
Winning Assistants

Winning Assistants

Winning Assistants specializes in providing HIPAA certified virtual assistants to healthcare professionals, enabling them to efficiently manage administrative tasks such as medical billing, coding, and patient communications, thereby allowing clients t...

Health Care Providers & Services
View All Jobs 34

Description

  • Post and manage job advertisements across multiple recruiting platforms.
  • Source, screen, and conduct initial outreach to healthcare candidates by phone, video, email, and text.
  • Review resumes, certifications, licensure, experience, and availability for caregivers and clinicians.
  • Coordinate interviews with hiring managers and agency leadership.
  • Maintain candidate pipelines, recruitment trackers, and onboarding documentation.
  • Track licenses, certifications, background checks, CPR/BLS requirements, insurance documentation, and other credentials.
  • Build and maintain a pipeline of caregivers and licensed healthcare professionals for current and future staffing needs.
  • Match caregivers to clients and clinicians to patient visits based on availability, location, discipline, care needs, and preferences.
  • Coordinate shift offers, replacements, call-offs, schedule changes, missed visits, and urgent coverage needs.
  • Collaborate with intake, clinical, administrative, and field teams to support timely patient care and compliance.

Requirements

  • Previous experience in a home care agency, home health agency, healthcare staffing, healthcare recruitment, medical scheduling, or workforce coordination role.
  • Experience recruiting caregivers and/or licensed healthcare professionals.
  • Scheduling experience in a healthcare, home care, home health, or staffing environment.
  • Experience using WellSky in a home care or home health setting.
  • Strong understanding of caregiver staffing, client matching, shift coverage, and field staff coordination.
  • Familiarity with home health scheduling concepts such as visit frequencies, territories, and discipline-specific scheduling.
  • Excellent written and verbal English communication skills.
  • Strong organizational, multitasking, follow-up, and accurate data entry skills.
  • Ability to work independently in a remote environment.
  • Understanding of HIPAA regulations and patient confidentiality requirements.
  • Experience with healthcare platforms such as WellSky Personal Care, WellSky Home Health, ClearCare, AxisCare, AlayaCare, KanTime, Axxess, HHAeXchange, MatrixCare, or Homecare Homebase is highly valued.
  • Experience with recruitment and productivity tools such as Indeed, ZipRecruiter, LinkedIn, ATS platforms, CRM platforms, Google Workspace, Microsoft Office, Slack, Microsoft Teams, Zoom, RingCentral, Calendly, or AI tools like ChatGPT is highly valued.
  • Must be proficient in speaking and writing English very clearly.
  • Must have relevant work experience.
  • Must be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding.
  • Must be available for video meetings with camera on when needed.
  • Reliable laptop or desktop computer required.
  • High-speed internet connection required, minimum 25 Mbps.
  • Noise-canceling headset required.
  • Webcam required for virtual meetings.
  • Quiet, professional workspace required.

Benefits

  • Dedicated HR and contractor support team for guidance, contract matters, and client communication.
  • Optional premium VPN access for added privacy and security.
  • HIPAA and cybersecurity training plus certification provided.
  • Access to Top 1% VA performance training on communication, client management, productivity, and best practices.
  • Client-approved U.S. holidays off, depending on client needs and schedule.
  • Client-approved paid or unpaid time off, with paid time off only if offered by the client.
  • Access to tools, templates, workflow guides, productivity resources, and client-specific SOP support.
  • Optional performance-based incentives such as bonuses, increased hours, or other client-approved allowances.

Interested in this position?

Apply directly on the company website

Apply Now

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