Healthcare Virtual Assistant

1 week, 4 days ago
Full-time
Junior
Customer and Technical Support
Winning Assistants

Winning Assistants

Winning Assistants specializes in providing HIPAA certified virtual assistants to healthcare professionals, enabling them to efficiently manage administrative tasks such as medical billing, coding, and patient communications, thereby allowing clients t...

Health Care Providers & Services

Description

  • Answer and manage inbound calls from patients, providers, hospitals, referral sources, and insurance companies.
  • Route calls accurately to the appropriate departments or team members.
  • Monitor and process incoming faxes daily.
  • Review, organize, and route referrals and clinical documents to the appropriate staff.
  • Submit and manage insurance prior authorization requests.
  • Follow up with insurance carriers regarding authorization status.
  • Verify patient eligibility, benefits, and coverage.
  • Coordinate patient visits and home health appointments.
  • Assist with billing processes and invoice management.
  • Conduct and process patient intake documentation.

Requirements

  • Minimum 1 year of experience in healthcare administration, medical virtual assistance, home health, or a related healthcare setting.
  • Experience with patient intake, referrals, insurance verification, and prior authorizations.
  • Understanding of healthcare workflows and clinical documentation.
  • Clinical education or a healthcare-related background is strongly preferred.
  • Experience reviewing medical records and patient documentation.
  • Ability to understand healthcare terminology and clinical information.
  • Must be proficient in speaking and writing English clearly.
  • Must be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding.
  • Must be available for video meetings with camera on when needed.
  • Reliable laptop or desktop computer is required.
  • High-speed internet connection of at least 25 Mbps is required.
  • Noise-canceling headset and webcam are required.
  • Must have a quiet, professional workspace.

Benefits

  • Dedicated HR and contractor support team for questions, guidance, contract matters, and client communication.
  • Optional premium VPN access for added privacy and security.
  • HIPAA and cybersecurity training with certification provided.
  • Access to top-tier VA performance training on communication, client management, productivity systems, and best practices.
  • Client-approved U.S. holidays off according to client needs and schedule.
  • Client-approved paid or unpaid time off, if offered by the client.
  • Access to tools, templates, workflow guides, productivity tools, and client-specific SOP support.
  • Optional performance-based incentives, such as bonuses, increased hours, or other client-approved allowances.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Scheduling & Operations Assistant (Remote)

Aisle and Abroad Travel & Tourism

Remote Reservations Assistant role at Texas Sara supporting booking, scheduling, and reservation coordination in a client-focused environment.

44 minutes ago

Patient Care Coordinator

Upstream Rehabilitation 251-1K Health Care Providers & Services

Results Physiotherapy, a brand partner of Upstream Rehabilitation, is hiring a Patient Care Coordinator in Pearland, TX to support daily clinic operations, patient intake, and front office flow.

1 hour, 22 minutes ago

Patient Care Coordinator

Upstream Rehabilitation 251-1K Health Care Providers & Services

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is hiring a Patient Care Coordinator in Johnson City, TN to support clinic operations, patient intake, and front-office coordination in a busy outpatient setting.

1 hour, 56 minutes ago

Bookkeeper / Administrative Coordinator

Reworks Solutions Internet Software & Services

ReWorks Solutions is hiring a remote Bookkeeper / Administrative Coordinator to support client communication, scheduling, studio operations, and bookkeeping for a fast-paced creative team working U.S. hours.

2 hours, 22 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers