Patient Care Coordinator

2 hours, 45 minutes ago
Full-time
Entry Level
Customer and Technical Support
Upstream Rehabilitation

Upstream Rehabilitation

Upstream Rehabilitation is the largest provider of outpatient physical therapy services in the United States, specializing in physician-based physical therapy management and offering exceptional care through a national network of local therapy providers.

Health Care Providers & Services
251-1K
Founded 2004

Description

  • Greet patients and visitors in a friendly, welcoming manner.
  • Schedule new referrals and patient visits received by fax or telephone.
  • Verify patient insurance coverage.
  • Collect patient payments at the time of service.
  • Create and maintain an inviting, organized front office environment.
  • Manage schedules, document routing, deposits, and non-clinical documentation.
  • Support patient intake processes and help convert referrals into evaluations.
  • Make welcome calls and help monitor patient arrival rates through customer service.
  • Complete required training, including Raintree updates and quarterly compliance training.
  • Perform other duties as assigned by clinic leadership.

Requirements

  • High school diploma or equivalent.
  • Strong communication skills and the ability to work well with business office and field leadership.
  • Ability to multitask, stay organized, meet deadlines, and work with little to no supervision.
  • Efficient time management and presentation skills as part of a team.
  • Ability to use multiple computer programs daily.
  • Ability to comprehend information and use judgment to respond appropriately in various situations.
  • Ability to work full time, Monday through Friday, with a minimum of 40 hours per week.
  • Availability to attend special events ზოგი evenings and weekends or work additional hours as needed.
  • Experience in customer service or office operations is preferred for this entry-level role.
  • Familiarity with practice management systems or business process updates such as Raintree is preferred.

Benefits

  • Annual paid Charity Day to support a cause that matters to you.
  • Medical, dental, vision, life, short-term disability, and long-term disability insurance.
  • 3 weeks of paid time off plus paid holidays.
  • 401(k) plan with company match.

Interested in this position?

Apply directly on the company website

Apply Now

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