Bilingual Healthcare Coordinator (Spanish-English)

7 hours, 21 minutes ago
Full-time
Mid Level
Customer and Technical Support
Winning Assistants

Winning Assistants

Winning Assistants specializes in providing HIPAA certified virtual assistants to healthcare professionals, enabling them to efficiently manage administrative tasks such as medical billing, coding, and patient communications, thereby allowing clients t...

Health Care Providers & Services

Description

  • Schedule patient appointments and send reminders.
  • Respond to patient inquiries by phone, email, text, and telehealth platforms.
  • Manage email and text communications, including sorting, prioritizing, and sending newsletters.
  • Coordinate with healthcare professionals to support smooth patient care.
  • Maintain patient records accurately in AthenaHealth.
  • Support chronic disease management through follow-ups, patient tracking, and record updates.
  • Assist with medical coding, documentation support, and report preparation.
  • Process claims, verify insurance coverage, and support billing reconciliation.
  • Manage telehealth platforms and virtual patient coordination.
  • Provide general administrative support as clinic needs evolve.

Requirements

  • Fluent in spoken and written Spanish and English.
  • Hands-on experience using AthenaHealth is required.
  • Experience with chronic disease management, including follow-ups, patient tracking, and records management.
  • Previous experience in a medical administrative role such as Medical Receptionist, Medical Biller, Patient Care Coordinator, or similar.
  • Experience with claims processing, insurance verification, billing support, and patient communication.
  • Strong attention to detail and ability to manage patient records accurately.
  • Comfortable working in a growing clinic where responsibilities may evolve.
  • Proactive and willing to ask clarifying questions when needed.
  • Strong customer service and professional communication skills.
  • Must be proficient in speaking and writing English very clearly.
  • Must have relevant work experience.
  • Must be able to submit an NBI Clearance and/or Local Police Clearance before onboarding.
  • Must be available for video meetings with camera on when required.
  • Preferred experience with SpruceHealth, Microsoft Office (Excel, Word, and Outlook), telehealth platforms, and communication management tools.
  • Haitian/French Creole fluency is a plus but not required.
  • Reliable laptop or desktop computer, high-speed internet (minimum 25 Mbps), noise-canceling headset, webcam, and a quiet professional workspace are required.

Benefits

  • Dedicated HR and contractor support team.
  • Optional premium VPN access for added privacy and security.
  • Provided HIPAA and cybersecurity training plus certification.
  • Access to top 1% VA performance training and client management resources.
  • Client-approved U.S. holidays off, subject to client needs and schedule.
  • Client-approved paid or unpaid time off, if offered by the client.
  • Access to templates, workflow guides, productivity tools, and SOP support.
  • Optional performance-based incentives, bonuses, or increased hours depending on client performance.

Interested in this position?

Apply directly on the company website

Apply Now

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