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Hiring Language interpreter: Mandarin to English and English to Mandarin

4 hours, 56 minutes ago
Cambodia, Indonesia, Thailand, Malaysia, Philippines
Full-time
Junior
Customer Support
Customer and Technical Support
Android iOS
Apply Now
TWO95 International

TWO95 International

TWO95 International is a global technology firm that specializes in providing comprehensive enterprise solutions, including BPM, Mobility, Cloud, Analytics, E-commerce, and Social Business, while also focusing on emerging technologies such as Generativ...

Internet Software & Services
51-250
Founded 2009
View All Jobs 141

Description

  • Interpret conversations accurately between English-speaking operators and Mandarin-speaking callers.
  • Convey messages clearly in the caller’s preferred language to ensure both parties understand each other.
  • Handle live calls involving both simple and complex subjects across multiple industries.
  • Support calls in sensitive and time-critical settings, including 911 emergency services and law enforcement.
  • Work from a home office in a quiet, secure environment.
  • Follow a rotating night-shift schedule and adapt to shift changes every three months.
  • Attend the 3-week daytime training program before starting live operations.
  • Maintain professionalism while handling technical and non-technical customer interactions.

Requirements

  • Fluent in English, including reading, speaking, and writing.
  • Fluent in Mandarin, including reading, speaking, and writing.
  • Must be able to work from home in a quiet and secure environment.
  • Own a mobile phone with Android 12 or above, or iOS 15 or above.
  • Own a laptop with an updated operating system/version.
  • Willing to work rotating 9-hour night shifts within a 24-hour schedule.
  • Willing to work public holidays as the operation runs 24/7.
  • Able to work 2 rotating days off per week.
  • Open to candidates based in Malaysia, Thailand, Indonesia, the Philippines, or Cambodia.
  • Available for 3 weeks of daytime training, Monday to Friday, with training allowance.

Benefits

  • RM30 per hour, with a minimum monthly estimate of RM4,800 based on 160 hours.
  • Socso and EPF contributions.
  • Overtime pay.
  • 14 days of paid sick leave.
  • 12 days of annual leave.
  • Some Malaysia and U.S. public holidays off.
  • Training allowance during the 3-week daytime training period.

Interested in this position?

Apply directly on the company website

Apply Now

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