Senior Director of Global Operations

1 month, 2 weeks ago
Full-time
Executive
Operations
Wing

Wing

Wing revolutionizes delivery with lightweight drones, ensuring safe and swift transport of packages from businesses to homes. Their innovative technology sets new standards for efficiency and sustainability in the industry.

Air Freight & Logistics
251-1K
Founded 2012

Description

  • Develop and lead the launch engine for new markets across the US and globally while ensuring existing markets meet operational and strategic OKRs.
  • Collaborate with Partnerships, Commercial Real Estate, BizOps, and Regulatory teams to execute deployment, permitting, site setup, and operationalization.
  • Monitor site-level unit economics and optimize cost-per-delivery, labor efficiency, fleet availability, and other operating levers.
  • Partner with Product, Engineering, Manufacturing, Supply Chain, and Partnerships to operationalize new hardware, software features, and merchant integrations.
  • Build, lead, and scale a high-performing operations workforce across employees, contractors, and vendors.
  • Champion the adoption of AI-driven tools and automated workforce scheduling to improve labor allocation, maintenance forecasting, and diagnostics.
  • Maintain compliance with aviation regulations, EHS policies, and local site safety protocols across all field locations.

Requirements

  • 25+ years of progressive operational leadership experience in hyper-growth physical operations, complex multi-site networks, or last-mile logistics.
  • Strong commercial orientation with experience in operational P&L management and unit economics.
  • Experience optimizing labor scheduling and cost-per-delivery performance.
  • Proven track record scaling distributed field operations using contractors, vendors, 3PLs, and full-time employees.
  • Experience integrating advanced technology, AI tools, or algorithmic automation into operational workflows.
  • Strong problem-solving and critical thinking skills with the ability to balance safety/compliance and growth.
  • Experience partnering across technology, product engineering, regulatory affairs, and enterprise partnerships teams.
  • Bachelor’s degree in Operations, Engineering, Business, Logistics, or equivalent practical experience.

Benefits

  • Remote (US) or Palo Alto, CA based role.
  • Opportunity to lead global expansion for a company backed by Alphabet.
  • Equal opportunity employer.
  • Interview accommodation support available for candidates with disabilities or special needs.

Interested in this position?

Apply directly on the company website

Apply Now

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