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E-commerce Specialist (with Skio Experience) - Remote PH

1 week, 5 days ago
Philippines
Part-time
Junior
Customer Support
Customer and Technical Support
Email Marketing Shopify
Apply Now
Wing Assistant

Wing Assistant

Wing Assistant: Your dedicated assistant for businesses and executives, offering affordable support for essential tasks to drive business growth.

Professional Services
51-250
Founded 2017
$2M raised
View All Jobs 275

Description

  • Handle Shopify product uploads, updates, and general store maintenance.
  • Ensure product listings are accurate and optimized.
  • Manage customer subscriptions in Skio, including billing issues, swaps, and cancellations.
  • Monitor incoming orders and keep them moving efficiently through the fulfillment pipeline.
  • Respond professionally to customer inquiries about orders, shipping, and subscription changes.
  • Maintain accurate inventory levels and alert the team when key stock runs low.
  • Support internal reporting and communication related to store operations.
  • Troubleshoot minor technical issues and quickly learn new tools as needed.

Requirements

  • At least 2+ years of experience working with online retail brands.
  • Proven experience using the Shopify admin dashboard and Shopify apps.
  • Direct experience managing subscriptions through Skio is required.
  • Excellent written English skills for internal reporting and customer communication.
  • Ability to quickly learn new tools and troubleshoot minor technical glitches.
  • Available to work during 5pm to 9pm PST.
  • Reliable high-speed internet connection is required.
  • USB headset with noise cancellation, working webcam, and both main and backup computers are required.
  • Main and backup computer must have at least a 1.8 GHz processor and 4GB RAM.
  • Main internet connection must be at least 25 Mbps wired, with backup internet at least 10 Mbps.
  • Experience with email marketing platforms such as Klaviyo is preferred.
  • Basic understanding of inventory management software is preferred.

Benefits

  • PHP 18,000/month to PHP 20,000/month salary.
  • Performance incentives.
  • Paid training.
  • 100% work-from-home setup.
  • Opportunities for career growth and upskilling.
  • Holiday and overtime pay.
  • Job security and stability.
  • An inclusive, supportive, and fun team environment.

Interested in this position?

Apply directly on the company website

Apply Now

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