Dutch-Speaking Netflix Customer Experts - Work In Greece - Paid Relocation

1 hour, 50 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Deliver customer support to Dutch-speaking Netflix users via phone, email, and chat.
  • Assist with account management, streaming troubleshooting, and explaining Netflix features.
  • Identify and resolve customer issues proactively to improve satisfaction and loyalty.
  • Maintain accurate records of customer interactions in the CRM system.
  • Collaborate with internal teams to share feedback and improve service quality.
  • Stay current on Netflix product updates, policies, and services.

Requirements

  • Fluency in Dutch, both spoken and written, is required.
  • Good command of English is preferred.
  • Customer service experience, especially in the streaming or technology sector, is advantageous.
  • Strong communication and problem-solving skills with a customer-oriented mindset.
  • Ability to work efficiently in a fast-paced, dynamic environment and multitask.
  • Familiarity with CRM software and digital support tools.
  • Willingness to relocate to Greece, with paid relocation support provided.
  • Enthusiasm for entertainment technology and commitment to excellent service.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Fully paid relocation package.
  • Monthly performance bonus.
  • Health insurance.
  • 2 extra salaries per year.

Interested in this position?

Apply directly on the company website

Apply Now

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