Operations Lead (Russian Speaker)

1 week ago
Full-time
Senior
Project and Program Management
Whizz

Whizz

Whizz offers electric bike rentals specifically designed for delivery services, providing riders with an extensive battery range and flexible payment options to accommodate various needs.

Consumer Services
51-250
Founded 2022
$4M raised

Description

  • Track and analyze daily mechanics performance, KPIs, efficiency, attendance, and call-outs across all locations.
  • Maintain performance tracking systems, reports, and daily summaries for management.
  • Follow up with underperforming mechanics and support disciplinary and coverage planning processes.
  • Own inventory tracking for parts and accessories, including stock analysis, demand forecasting, transfers, counts, and audits.
  • Coordinate transfers of bikes, batteries, parts, damaged equipment, and scrap between warehouse and store locations.
  • Communicate daily with store teams to align priorities, production targets, workload assignment, and repair flow.
  • Monitor turnaround time, operational bottlenecks, bike availability, and store readiness to prevent lost sales.
  • Onboard and support mechanics and store managers on ERP basics, inventory tools, and transfer processes.
  • Act as a bridge between stores, logistics, procurement, legal, and leadership to resolve operational issues and escalate decisions.
  • Manage end-to-end operations for the B2B client DutchX, including repairs, logistics, communication, and service quality.

Requirements

  • Strong analytical thinking and data-driven decision-making skills.
  • High ownership and accountability.
  • Ability to manage multiple workflows simultaneously.
  • Clear and effective communication across different teams.
  • Problem-solving ability under pressure in a fast-paced environment.
  • Operational planning and prioritization skills.
  • Basic training and coaching skills.
  • Experience with ERP systems and operational tools preferred.
  • Native or fluent Russian speaker.
  • Excellent English proficiency at C1-C2 level.

Benefits

  • Competitive salary with performance bonuses of $1,500-$2,000 per month.
  • Friendly and supportive team.
  • Opportunity to work and grow professionally at an international level.

Interested in this position?

Apply directly on the company website

Apply Now

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