Operations Lead / Russian Speaker

1 day, 4 hours ago
Full-time
Lead
Project and Program Management
Whizz

Whizz

Whizz offers electric bike rentals specifically designed for delivery services, providing riders with an extensive battery range and flexible payment options to accommodate various needs.

Consumer Services
51-250
Founded 2022
$4M raised

Description

  • Track and analyze daily mechanics performance, KPIs, and efficiency across all locations.
  • Maintain performance tracking systems, reports, and daily management summaries.
  • Follow up with underperforming mechanics and support disciplinary and attendance processes.
  • Assist with scheduling, coverage planning, and cross-location staffing.
  • Own inventory tracking for parts and accessories, including stock analysis, demand forecasting, and transfer requests.
  • Prevent stock shortages and support inventory counts and audits.
  • Coordinate transfers of bikes, batteries, parts, damaged bikes, and scrap between locations.
  • Monitor bike availability, repair flow, turnaround time, and operational bottlenecks.
  • Communicate daily with store teams to align priorities, production targets, and workload allocation.
  • Train new mechanics and store managers on ERP basics, inventory tools, and operational workflows.
  • Act as a bridge between stores, warehouse, logistics, procurement, legal, and leadership to resolve issues in real time.
  • Track decommissioned bikes, maintain fleet reporting, and support leadership with operational data.
  • Manage end-to-end operations for the DutchX B2B account, including repairs, logistics, communication, and escalations.

Requirements

  • Strong analytical thinking and data-driven decision-making ability.
  • High ownership and accountability.
  • Ability to manage multiple workflows simultaneously.
  • Clear and effective communication across different teams.
  • Problem-solving skills under pressure in a fast-paced environment.
  • Operational planning and prioritization skills.
  • Basic training and coaching skills.
  • Experience with ERP systems and operational tools is preferred.
  • Native or fluent Russian speaker.
  • Excellent English proficiency at C1-C2 level.

Interested in this position?

Apply directly on the company website

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