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Operations Lead (Russian Speaker)

1 week ago
Kazakhstan
Full-time
Senior
Operations Manager
Project and Program Management
Apply Now
Whizz

Whizz

Whizz offers electric bike rentals specifically designed for delivery services, providing riders with an extensive battery range and flexible payment options to accommodate various needs.

Consumer Services
51-250
Founded 2022
$4M raised
View All Jobs 10

Description

  • Track and analyze daily mechanics performance, KPIs, efficiency, attendance, and call-outs across locations.
  • Maintain performance tracking systems, reports, and daily summaries for management.
  • Follow up with underperforming mechanics and support disciplinary and scheduling processes.
  • Own inventory tracking for parts and accessories, including stock monitoring, demand forecasting, and audits.
  • Initiate and manage inventory transfers between warehouse and stores to prevent shortages.
  • Coordinate bike, battery, and parts transfers, including damaged assets and scrap movement.
  • Monitor repair flow, turnaround times, bike availability, and operational bottlenecks across locations.
  • Onboard and train mechanics and store managers on ERP basics, inventory tools, and operational workflows.
  • Act as a bridge between stores, logistics, procurement, legal, and leadership to resolve operational issues in real time.
  • Manage end-to-end operations for the B2B client DutchX, including repairs, logistics, communication, and escalations.

Requirements

  • Strong analytical thinking and data-driven decision-making skills.
  • High ownership, accountability, and ability to manage multiple workflows simultaneously.
  • Clear and effective communication across different teams.
  • Problem-solving ability under pressure in a fast-paced environment.
  • Operational planning and prioritization skills.
  • Basic training and coaching skills.
  • Experience with ERP systems and operational tools preferred.
  • Native or fluent Russian speaker.
  • Excellent English proficiency at C1-C2 level.
  • Hands-on, detail-oriented, and comfortable making decisions in a dynamic environment.

Benefits

  • Competitive salary with performance bonuses of $1,500-$2,000 per month.
  • Friendly and supportive team.
  • Opportunity to work and grow professionally at an international level.
  • Remote work environment.

Interested in this position?

Apply directly on the company website

Apply Now

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