Operations Lead (Russian Speaker)

1 week ago
Full-time
Senior
Operations
Whizz

Whizz

Whizz offers electric bike rentals specifically designed for delivery services, providing riders with an extensive battery range and flexible payment options to accommodate various needs.

Consumer Services
51-250
Founded 2022
$4M raised

Description

  • Track and analyze daily mechanics performance metrics, including KPIs, efficiency, attendance, and call-outs.
  • Maintain performance tracking systems, reports, and daily summaries for management.
  • Follow up with underperforming mechanics and support disciplinary and scheduling processes.
  • Own inventory tracking for parts and accessories across all locations, including stock levels, usage trends, and demand forecasts.
  • Initiate inventory transfers between warehouse and stores and help prevent stock shortages through planning and communication.
  • Coordinate transfers of bikes, batteries, and parts between locations and ensure shipping and receiving readiness.
  • Monitor bike availability, repair flow, turnaround time, and operational bottlenecks across stores.
  • Train new mechanics and store managers on ERP basics, inventory tools, and transfer request processes.
  • Serve as a bridge between stores, logistics, procurement, legal, and leadership to resolve operational issues and escalations.
  • Manage end-to-end operations for the B2B client DutchX, including repairs, logistics, communication, and service quality.

Requirements

  • Strong analytical thinking and data-driven decision-making skills.
  • High ownership and accountability.
  • Ability to manage multiple workflows simultaneously.
  • Clear and effective communication across different teams.
  • Problem-solving ability under pressure in a fast-paced environment.
  • Operational planning and prioritization skills.
  • Basic training and coaching skills.
  • Experience with ERP systems and operational tools, preferred.
  • Native or fluent Russian speaker.
  • Excellent English proficiency at C1-C2 level.

Benefits

  • Competitive salary with performance bonuses of $1,500-$2,000 per month.
  • Friendly and supportive team.
  • Opportunity to work and grow professionally at an international level.

Interested in this position?

Apply directly on the company website

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