Operations Lead (Russian Speaker)

4 days, 11 hours ago
Full-time
Senior
Project and Program Management
Whizz

Whizz

Whizz offers electric bike rentals specifically designed for delivery services, providing riders with an extensive battery range and flexible payment options to accommodate various needs.

Consumer Services
51-250
Founded 2022
$4M raised

Description

  • Track and analyze daily mechanics performance, including KPIs, efficiency, attendance, and call-outs.
  • Maintain performance tracking systems, prepare daily summaries, and support management with operational insights.
  • Follow up with underperforming mechanics and assist with disciplinary and staffing actions.
  • Own inventory tracking for parts and accessories, including stock levels, usage trends, counts, and audits.
  • Plan and coordinate transfers of bikes, batteries, and parts between warehouse and store locations.
  • Monitor bike availability, repair flow, turnaround times, and operational bottlenecks across locations.
  • Communicate daily with store teams to align priorities, production targets, and workload distribution.
  • Onboard and train mechanics and store managers on ERP basics, inventory tools, and transfer processes.
  • Act as a bridge between stores, logistics, procurement, legal, and leadership to resolve operational issues.
  • Manage end-to-end operations for the B2B client DutchX, including repairs, logistics, escalations, and service coordination.

Requirements

  • Strong analytical thinking and data-driven decision-making skills.
  • High ownership, accountability, and the ability to manage multiple workflows simultaneously.
  • Clear and effective communication across different teams.
  • Problem-solving ability under pressure in a fast-paced environment.
  • Operational planning and prioritization skills.
  • Basic training and coaching skills.
  • Experience with ERP systems and operational tools is preferred.
  • Native or fluent Russian speaker.
  • Excellent English proficiency at C1-C2 level.
  • Hands-on, detail-oriented approach and comfort making decisions in a dynamic environment.

Benefits

  • Competitive salary with performance bonuses of $1,500-$2,000 per month.
  • Friendly and supportive team.
  • Opportunity to work and grow professionally at an international level.

Interested in this position?

Apply directly on the company website

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