Delivery Manager

5 hours, 8 minutes ago
Full-time
Senior
Project and Program Management
WhiteTech

WhiteTech

WhiteTech is a fintech product company that offers a modular, white-label infrastructure for payment service providers (PSPs), neobanks, and Open Banking providers. Founded in 2017, the company has its roots in Ukraine and Poland, specializing in virtual banking and e-wallet solutions. WhiteTech provides scalable and customizable fintech platforms that enable companies to launch branded payment orchestration and PSP platforms without the need for a core banking system. The company’s offerings include a white-label payment orchestrator, multi-currency IBANs and accounts, card issuance capabilities, and payment gateway integration. WhiteTech also features AI-powered fraud prevention, billing and withdrawal services, cashier integration, and in-app analytics. With a team of 51 to 200 employees, WhiteTech serves a diverse range of markets, including payment processing, e-commerce, and subscription billing, helping clients grow confidently across various fintech verticals.

financial services
51-200

Description

  • Own delivery strategy, priorities, timelines, dependencies, risks, and stakeholder expectations across key initiatives.
  • Lead cross-functional Engineering, Project Management, QA, Security, Product, and business teams.
  • Translate strategic objectives into executable plans, milestones, and measurable targets.
  • Oversee and continuously optimize process documentation, change management, SDLC efficiency, and delivery quality.
  • Act as the primary client escalation point for roadmaps, releases, delivery issues, delays, budgets, and quality metrics.
  • Own Service Desk operations, including client satisfaction, response quality, bug resolution, and root-cause analysis.
  • Oversee internal SaaS and white-label product development, including quality and budget control.
  • Lead resource management, capacity planning, team composition, onboarding, performance tracking, and upskilling.
  • Manage the project management talent lifecycle, including hiring, onboarding, evaluation, and replacement.
  • Partner with Security leadership to maintain compliance while protecting delivery timelines.

Requirements

  • 5+ years of experience in delivery, program, project, or product operations within technology or FinTech.
  • Proven experience delivering complex, cross-functional technology products from planning through release.
  • Strong business mindset and ability to connect technology delivery with measurable business outcomes.
  • Experience owning delivery strategy, priorities, timelines, dependencies, risks, and stakeholder expectations across multiple initiatives.
  • Strong leadership, accountability, decision-making, and problem-solving skills.
  • Experience managing cross-functional Engineering, Product, QA, Security, and business teams.
  • Ability to convert strategic objectives into clear execution plans, milestones, and delivery targets.
  • Understanding of software development lifecycles, CI/CD, and engineering practices.
  • Practical understanding of AI and emerging technologies, including opportunities to improve productivity, automation, delivery, and decision-making.
  • Experience implementing AI-powered tools and workflows in technology or product teams is preferred.

Benefits

  • Competitive compensation based on experience.
  • 19 business days of flexible paid time off.
  • Fully remote work with flexible hours aligned to Central European Time.
  • Opportunities to participate in and contribute to conferences and community events.
  • Supportive, values-driven work environment.
  • Matrix organizational structure designed to improve communication and efficiency.

Interested in this position?

Apply directly on the company website

Apply Now

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