Whiteshield Operations Analyst

15 hours, 16 minutes ago
Contract
Mid Level
Data Science and Analytics
Whiteshield

Whiteshield

Whiteshield focuses on pioneering a citizen-centric approach to global progress by providing a Quantum Governance framework that emphasizes the importance of incorporating artificial intelligence and alternative data in the policy-making process.

Internet Software & Services
51-250
Founded 2011

Description

  • Lead documentation of end-to-end business processes across operational and corporate functions.
  • Conduct stakeholder interviews and workshops to understand current ways of working.
  • Produce process maps, workflows, supporting documentation, and a central repository of operational materials.
  • Identify inefficiencies, duplication, manual activities, and operational risks, then help design future-state workflows.
  • Build no-code automations using Slack forms/workflows and Notion databases/templates.
  • Own the day-to-day administration of Slack and Notion, including permissions, structure, hygiene, and user management.
  • Maintain the Notion knowledge base as the central home for processes and documentation.
  • Maintain accurate operational data across Scoro, HubSpot, and the staffing tracker, ensuring consistency between systems.
  • Monitor project allocations, utilisation, billability, capacity risks, and staffing compliance.
  • Prepare recurring operational KPI and utilisation reports and support operational decision-making.

Requirements

  • Naturally curious with a desire to understand how organisations operate.
  • Strong analytical mindset with exceptional attention to detail.
  • Ability to simplify complex operational processes into structured documentation.
  • Confidence engaging with stakeholders at all levels of the organisation.
  • Highly organised with the ability to manage multiple workstreams simultaneously.
  • Comfort working independently in a fast-paced, evolving environment.
  • Solutions-oriented with a continuous improvement mindset.
  • Strong sense of ownership and accountability.
  • Experience working with Slack, Notion, Claude, Scoro, HubSpot, Workable, Jira, Xero, Excel, or process-mapping tools is preferred.
  • Ability to build a comprehensive process documentation library and establish a consistent mapping approach within the first three months.

Benefits

  • Opportunity to contribute to a high-impact operational transformation programme.
  • Exposure to senior stakeholders across the business.
  • Fast-paced, collaborative consulting environment.
  • Opportunity to shape foundational processes that will support future automation and AI initiatives.
  • Potential for contract extension based on business needs and performance.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Zoning Analyst

Blew & Associates, P.A. 51-250 Professional Services

Blew & Associates, P.A. is hiring a Zoning Analyst to support zoning research, application processing, and municipal coordination for its national land surveying and civil engineering operations.

1 day, 15 hours ago

Operations Analyst

Headquarters 11-50 Diversified Financial Services

Headquarters is hiring an Operations Analyst to create reporting and dashboards that help cannabis brands and operators understand performance, uncover issues, and make better business decisions across sales, operations, yield, and finance.

CRM HubSpot Power BI Python Salesforce SQL Tableau
1 day, 15 hours ago

FINOps Analyst

Coforge 10K-50K IT Services

A role focused on managing infrastructure spending and financial governance for cloud and on-premise environments at the company.

1 day, 15 hours ago

Strategic Operations Analyst (Remote, United States EST/CST)

M-Files 251-1K Professional Services

M-Files is hiring a Strategic Operations Analyst to help turn leadership priorities into structured execution, cross-functional coordination, and measurable operational progress.

Power BI SQL Tableau
3 days, 15 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers