Portuguese (Brazil) Content Operations Specialist (Digital Books & Podcasts) - Remote in the US

10 hours, 57 minutes ago
Full-time
Junior
Technical Writing and Documentation
Welo Global

Welo Global

Welo Global specializes in providing enterprise localization, AI training data, and multilingual content solutions, leveraging a portfolio of specialized global brands to meet diverse customer needs in the AI and language services industry.

Professional Services
Founded 1997

Description

  • Execute and optimize daily and advanced content curation tasks across written publications and audio content.
  • Write and report bugs and errors using internal database systems.
  • Manage escalations related to metadata, content integrity, and platform quality.
  • Prioritize tasks and issues quickly and efficiently.
  • Balance workloads across a distributed team to ensure coverage.
  • Develop and maintain SOPs, workflow guides, and training materials.
  • Identify process gaps and implement improvements to increase efficiency and reduce error rates.
  • Adhere to project-specific quality standards and client guidelines.
  • Complete assigned tasks accurately and within established timelines.

Requirements

  • Native-level or fully bilingual spoken and written fluency in Portuguese and English.
  • Strong native-language skills and cultural awareness of the relevant country or region.
  • Ability to work from home in a secure environment.
  • Highly organized with strong attention to detail and a commitment to quality.
  • Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
  • Ability to navigate networks and websites using different browsers.
  • Willingness to work with sensitive or offensive content.
  • Strong problem-solving skills and the ability to identify optimal solutions.
  • Strong time management and prioritization skills.
  • Familiarity with a Plan–Do–Check–Act approach to tasks and workflows.

Benefits

  • W-2 employment with benefits eligibility based on hours worked.
  • Open-ended project duration.
  • Remote work within the United States.
  • Monday to Friday schedule, 9:00 am–5:30 pm PST.
  • 40-hour workweek.
  • Hourly pay rate of $23.

Interested in this position?

Apply directly on the company website

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