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Lead Generative AI Analyst - English (US)

1 week ago
United States
Full-time
Lead
AI (Artificial Intelligence)
Artificial Intelligence and Machine Learning
Generative AI Python SQL
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Welo Global

Welo Global

Welo Global specializes in providing enterprise localization, AI training data, and multilingual content solutions, leveraging a portfolio of specialized global brands to meet diverse customer needs in the AI and language services industry.

Professional Services
Founded 1997
View All Jobs 547

Description

  • Lead the day-to-day operations of a team of multimodal AI annotators and reviewers.
  • Provide people leadership through coaching, performance management, workload planning, and team development.
  • Drive project execution by balancing quality, delivery timelines, and operational priorities.
  • Own client-facing meetings and communicate project updates, risks, action plans, and delivery progress.
  • Serve as the primary point of contact for workflow questions, issue resolution, and project escalations.
  • Monitor team performance, quality metrics, productivity, and project health, and identify improvement opportunities.
  • Develop and refine annotation guidelines, documentation, and quality standards as projects evolve.
  • Coordinate calibration sessions and quality reviews to ensure consistent team decisions.
  • Partner with Quality, Operations, Product, and Engineering stakeholders to resolve complex cases and improve workflows.
  • Support onboarding, coaching, and ongoing development of new team members.
  • Identify operational risks early and proactively drive solutions to keep projects on track.
  • Prepare regular reports on project status, quality trends, and key operational metrics.

Requirements

  • 5+ years of experience in AI data operations, data annotation, content quality, Trust & Safety, data labeling, or similar production environments.
  • 3+ years of experience leading teams and managing projects with ownership of delivery, quality, and operational outcomes.
  • Experience managing personnel, priorities, and multiple workstreams simultaneously.
  • Experience leading client meetings and communicating project status to internal and external stakeholders.
  • Strong stakeholder management and communication skills.
  • Excellent written and verbal English.
  • Exceptional organizational skills with the ability to prioritize in a fast-moving environment.
  • Experience creating documentation, operational processes, or quality guidelines.
  • Comfortable making decisions in ambiguous situations while maintaining consistency and accuracy.
  • Experience leading AI, machine learning, or multimodal annotation programs (preferred).
  • Experience managing QA operations, calibration sessions, audits, and quality improvement initiatives (preferred).
  • Familiarity with annotation tools and AI data workflows (preferred).
  • Experience working with Product, Engineering, Research, or Vendor Management teams (preferred).
  • Knowledge of reporting, dashboards, workflow optimization, or process improvement (preferred).
  • Basic Python, SQL, or data analysis skills are a plus.

Benefits

  • Hybrid or remote work options, with preference for hybrid candidates in Santa Clara, CA.

Interested in this position?

Apply directly on the company website

Apply Now

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