English into Thai Linguist (Legal & Customer Support Specialist - US/Canada Based)

10 hours, 53 minutes ago
Freelance
Mid Level
Customer and Technical Support
Welo Global

Welo Global

Welo Global specializes in providing enterprise localization, AI training data, and multilingual content solutions, leveraging a portfolio of specialized global brands to meet diverse customer needs in the AI and language services industry.

Professional Services
Founded 1997

Description

  • Translate and review content from English into Thai while preserving the original meaning and readability for the target audience.
  • Handle legal and customer support content types as the primary scope of work.
  • Use Phrase as the CAT tool in a workflow-based open offers process.
  • Take ownership of incoming work for the account and contribute to the program’s success.
  • Perform copy editing for customer service and legal components as the primary task type.
  • Communicate the rationale behind translation decisions when needed.
  • Follow instructions such as character restrictions and style guides.
  • Support both translation and review work as required.
  • Potentially expand work to additional task types if the account scope grows.

Requirements

  • Native fluency in Thai.
  • Excellent spoken and written English communication skills.
  • Experience translating and reviewing content in legal and customer support subject matter.
  • Degree in linguistics, translation, or equivalent experience.
  • Ability to follow instructions, including character restrictions and style guides.
  • Ability to communicate effectively the rationale behind translation decisions.
  • Ability to both translate and review.
  • Well-versed in various translation and terminology tools.
  • Experience working in a multi-vendor environment is a plus.
  • Must be based in the US or Canada.

Interested in this position?

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