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Software Quality Operations Specialist

5 hours, 45 minutes ago
United States
Full-time
Mid Level
Manual QA Tester
Quality Assurance and Testing
Generative AI LLM Machine Learning SQL
Apply Now

Waymo

Waymo is an autonomous driving technology company building the Waymo Driver and operating Waymo One, its fully autonomous ride-hailing service.

Autonomous vehicles, robotics, AI, ride-hailing / mobility tech
Founded 2009
$21600M raised
View All Jobs 73

Description

  • Partner with Engineering to design, test, and deploy machine learning and generative AI models and tools that improve issue discovery, triage efficiency, and quality assurance.
  • Use AI-powered insights and traditional triage signals to identify emerging on-road issue trends, new risk scenarios, and edge cases.
  • Develop and refine data-driven strategies for issue discovery and monitoring using machine learning model outputs.
  • Define and document policies, guidelines, and standard operating procedures that integrate AI tools and insights into vendor workflows.
  • Design and implement quality control processes for human and AI-generated outputs, including meta-quality checks and vendor work validation.
  • Provide feedback to improve both human performance and model performance.
  • Serve as a subject matter expert for Software Quality Operations and support adoption of AI/ML advancements across stakeholders, program leads, and vendor teams.
  • Provide technical leadership and consultation, identify and escalate tooling issues, and supply technical requirements to engineering.
  • Drive user testing to support development and deployment of new tooling features.

Requirements

  • BS/BA degree or 4 years of relevant work experience in AV Software Quality Operations.
  • Experience supporting all phases of the machine learning development lifecycle, from data preparation and training to validation, deployment, and continuous monitoring.
  • Experience with ML testing and validation, including dataset quality assurance, bias detection, edge-case scenario testing, and performance evaluation using statistical metrics.
  • Ability to quickly learn and implement new concepts and use proprietary tools.
  • Strong understanding of driving rules and regulations.
  • Ability to work a flexible schedule, including some weekends and holidays, as needed.
  • Demonstrated strong execution with the ability to drive outcomes (preferred).
  • Experience working with offshore teams or multiple local operations hubs (preferred).
  • Basic SQL querying skills (preferred).
  • Competency in LLM / transformer models or ML for robotics domain experience (preferred).
  • Self-motivated with basic skills in task planning and time management (preferred).

Benefits

  • Base salary range of $130,000 to $160,000 USD.
  • Eligibility for Waymo’s discretionary annual bonus program.
  • Eligibility for Waymo’s equity incentive plan.
  • Access to Waymo’s generous company benefits program.
  • Potential location-specific salary details shared during the hiring process for remote or specific work locations.

Interested in this position?

Apply directly on the company website

Apply Now

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