Software Quality Operations Specialist

5 hours, 45 minutes ago
Full-time
Mid Level
Quality Assurance and Testing

Waymo

Waymo is an autonomous driving technology company building the Waymo Driver and operating Waymo One, its fully autonomous ride-hailing service.

Autonomous vehicles, robotics, AI, ride-hailing / mobility tech
Founded 2009
$21600M raised

Description

  • Partner with Engineering to design, test, and deploy machine learning and generative AI models and tools that improve issue discovery, triage efficiency, and quality assurance.
  • Use AI-powered insights and traditional triage signals to identify emerging on-road issue trends, new risk scenarios, and edge cases.
  • Develop and refine data-driven strategies for issue discovery and monitoring using machine learning model outputs.
  • Define and document policies, guidelines, and standard operating procedures that integrate AI tools and insights into vendor workflows.
  • Design and implement quality control processes for human and AI-generated outputs, including meta-quality checks and vendor work validation.
  • Provide feedback to improve both human performance and model performance.
  • Serve as a subject matter expert for Software Quality Operations and support adoption of AI/ML advancements across stakeholders, program leads, and vendor teams.
  • Provide technical leadership and consultation, identify and escalate tooling issues, and supply technical requirements to engineering.
  • Drive user testing to support development and deployment of new tooling features.

Requirements

  • BS/BA degree or 4 years of relevant work experience in AV Software Quality Operations.
  • Experience supporting all phases of the machine learning development lifecycle, from data preparation and training to validation, deployment, and continuous monitoring.
  • Experience with ML testing and validation, including dataset quality assurance, bias detection, edge-case scenario testing, and performance evaluation using statistical metrics.
  • Ability to quickly learn and implement new concepts and use proprietary tools.
  • Strong understanding of driving rules and regulations.
  • Ability to work a flexible schedule, including some weekends and holidays, as needed.
  • Demonstrated strong execution with the ability to drive outcomes (preferred).
  • Experience working with offshore teams or multiple local operations hubs (preferred).
  • Basic SQL querying skills (preferred).
  • Competency in LLM / transformer models or ML for robotics domain experience (preferred).
  • Self-motivated with basic skills in task planning and time management (preferred).

Benefits

  • Base salary range of $130,000 to $160,000 USD.
  • Eligibility for Waymo’s discretionary annual bonus program.
  • Eligibility for Waymo’s equity incentive plan.
  • Access to Waymo’s generous company benefits program.
  • Potential location-specific salary details shared during the hiring process for remote or specific work locations.

Interested in this position?

Apply directly on the company website

Apply Now

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