Wave Mobile Money

Wave Mobile Money provides instant money transfers to East Africa with no fees, enabling users to deposit, withdraw, pay bills, and send money to family members at low rates.

Banks

Financials

51-250 (150)

Founded 1988

3 open positions

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Applied AI Scientist - LLMs & Voice

1 month, 3 weeks ago

Spain, Burkina Faso, Ghana, United States, United Kingdom, Ivory Coast, Kenya, Senegal

Full-time

Senior

AI Engineer

Software Development

Android CockroachDB GCP GraphQL iOS Kotlin Kubernetes LLM PostgreSQL Python React Statistics Swift SwiftUI Terraform TypeScript

Apply Now

Wave Mobile Money

Wave Mobile Money provides instant money transfers to East Africa with no fees, enabling users to deposit, withdraw, pay bills, and send money to family members at low rates.

Banks

51-250

Founded 1988

View All Jobs 3

Description

Bridge research and production by building AI models and agent systems that ship into real products.
Architect and deploy autonomous voice and digital agents for customer support at scale.
Build systems that perform reliably in challenging environments such as poor connectivity, low literacy, and low-resource languages.
Experiment with, evaluate, and integrate the latest voice and text models.
Own projects end-to-end, from problem discovery through production deployment and monitoring.
Work alongside product and engineering leaders to deliver customer impact.
Design AI systems and solve ambiguous problems without detailed specifications.
Develop evaluation approaches to measure hallucinations, groundedness, and system trustworthiness.

Requirements

5+ years of experience in AI/ML.
Hands-on experience building with LLMs or AI systems, including prompt engineering, RAG, embeddings, fine-tuning, safety, and guardrails.
Strong foundations in statistics and machine learning theory.
Solid Python and backend engineering skills.
Track record taking AI/ML systems from prototype to production with attention to reliability, performance, and scalability.
Fluency with AI coding agents; experience deploying them in production systems is a plus.
Research background in speech or LLMs is preferred.
Voice AI experience, including ASR, TTS, latency optimization, real-time streaming, or voice agents, is preferred.
Experience building customer support or conversational AI systems is preferred.
Familiarity with low-resource language challenges is preferred.
Experience building in high-risk agent environments such as finance is a plus.
Fluency in English; bilingual French is a strong bonus.
Prior experience with Python 3, GraphQL, Kotlin/Jetpack, Swift/SwiftUI, TypeScript/React, Postgres/CockroachDB, GCP/Terraform, or Kubernetes is a strong plus but not required.
Must be based in a talent hub country or operating market, including the US, UK, Spain, Kenya, Ghana, Senegal, Côte d'Ivoire, or Burkina Faso.
Must be willing to travel to an operational market at least once a year.

Benefits

Competitive salary of approximately $167,000 to $227,900 USD, depending on level and location.
Generous equity package.
Subsidized health insurance for you and your dependents.
Retirement contributions, varying by country.
Six months of fully paid parental leave.
Subsidized fertility assistance.
Flexible vacation, typically 21-30 days excluding statutory holidays.
$1,200 yearly stipend for coworking meetups with teammates.
$10,000 annual charitable donation matching.

Interested in this position?

Apply directly on the company website

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