Sales Engineer Middle East

2 hours, 14 minutes ago
Full-time
Senior
Customer and Technical Support
WatchGuard Technologies

WatchGuard Technologies

WatchGuard Technologies provides comprehensive cybersecurity solutions that integrate advanced hardware and security features, making enterprise-grade protection accessible to organizations of all sizes through user-friendly management tools.

Internet Software & Services
1K-5K
Founded 1996

Description

  • Build, develop, and expand technical relationships with reseller partners in the assigned territory.
  • Drive revenue growth through partner-led sales by providing pre-sales technical support and technical training to end customers.
  • Serve as the primary technical contact for end users interested in WatchGuard’s product lines.
  • Train and support partners with product demonstrations, technical enablement, seminars, webinars, and other adoption activities.
  • Assist field sales with pre-sales and post-sales support during customer and partner engagements.
  • Support customer evaluations and proof of concepts by setting up and configuring WatchGuard products.
  • Coordinate technical resources across departments to help close prospective opportunities.
  • Escalate and resolve partner and customer issues when appropriate.
  • Identify and report competitive trends such as products and promotions.
  • Create technical content for end users, partners, and other audiences.
  • Provide customer and partner feedback to Product Management and help represent field and customer needs.

Requirements

  • 5+ years of pre-sales technical experience working for a reseller or manufacturer.
  • Experience supporting customers and partners across the Middle East region is required.
  • Experience with network security technologies, particularly UTM solutions.
  • SASE experience is a plus.
  • Strong networking background including TCP/IP, VLAN, routing, and SD-WAN.
  • Endpoint security experience.
  • WatchGuard product knowledge or knowledge of key competitor products.
  • Effective written and verbal communication, listening, negotiation, and presentation skills.
  • Ability to balance competing priorities and self-manage while working remotely.
  • BS/BA degree or equivalent work experience.
  • Proficiency in English communications.
  • WatchGuard or competitor technical and sales certifications are recommended.

Interested in this position?

Apply directly on the company website

Apply Now

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