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Senior Account Manager (Pharma/MarTech domain)

1 month, 2 weeks ago
Japan, Asia
Full-time
Senior
Account Manager
Customer and Technical Support
CRM Salesforce
Apply Now
Viseven

Viseven

Viseven specializes in providing advanced marketing technology solutions tailored for the life sciences and pharmaceutical industries, focusing on enhancing digital communication and marketing strategies to improve brand visibility and customer engagem...

Pharmaceuticals
251-1K
Founded 2009
View All Jobs 29

Description

  • Build trusted relationships with customer decision-makers and stakeholders across regions.
  • Act as a strategic partner by advising clients on Viseven's portfolio and recommending tailored solutions.
  • Develop and execute mid- and long-term account strategies, including growth, upselling, and expansion plans.
  • Manage account profitability, annual and quarterly budget planning, and financial performance.
  • Oversee projects across the portfolio and keep activities, stakeholders, and timelines aligned.
  • Coordinate communication between customers, regional teams, and internal functions.
  • Monitor solution and service adoption, remove blockers, and drive continuous improvement.
  • Lead customer meetings, present solutions, and translate requirements into actionable plans.
  • Collaborate with Sales and Delivery teams to identify opportunities, support onboarding, and ensure execution.
  • Own the full sales cycle for the assigned territory, from prospecting and qualification through closing and account growth.

Requirements

  • 5+ years of experience in Account Management, Customer Success, or Sales in a B2B environment.
  • Experience in SaaS, MarTech, or enterprise software is preferred.
  • Proven experience managing enterprise client portfolios with account budget planning and P&L management.
  • Native or fluent Japanese and English language skills.
  • Experience working with the Japanese market is required.
  • Strong client engagement, communication, and relationship-building skills.
  • Project and account management experience with the ability to work strategically and operationally.
  • Comfort working with data and KPIs, including trend analysis and performance improvement.
  • Experience with CRM systems such as Salesforce or equivalent forecasting tools.
  • Understanding of the pharmaceutical industry and digital transformation trends is a plus.

Benefits

  • Regular performance-based salary and career development reviews.
  • Opportunities for professional and career advancement.
  • 18 business days of paid time off per year, increasing to 20 business days after 2 years of service.
  • Sick leave, including 4 non-documented business days and 20 documented business days per year.
  • 3 paid business days of family leave for marriage, childbirth, or bereavement.
  • Comprehensive medical insurance coverage.
  • English courses and participation in forums and conferences for professional development.
  • A comfortable, fully equipped office with the possibility to work from home.

Interested in this position?

Apply directly on the company website

Apply Now

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