Project Manager

3 hours, 52 minutes ago
Full-time
Junior
Project and Program Management
Viseven

Viseven

Viseven specializes in providing advanced marketing technology solutions tailored for the life sciences and pharmaceutical industries, focusing on enhancing digital communication and marketing strategies to improve brand visibility and customer engagem...

Pharmaceuticals
251-1K
Founded 2009

Description

  • Oversee the day-to-day support and development of business systems, including Jira, Confluence, Creatio CRM, and 1C ERP.
  • Lead improvements, upgrades, and integrations of business systems in line with business needs.
  • Ensure timely incident resolution and user support while meeting agreed service levels.
  • Manage, train, and develop a team of Atlassian developers, QA engineers, CRM/ERP developers, and project managers.
  • Plan team workload and capacity, set clear goals, and conduct regular performance reviews.
  • Drive collaboration, accountability, and professional growth within the team.
  • Own projects related to implementation, configuration, and enhancement of business systems.
  • Act as a project manager or key stakeholder for strategic business IT support initiatives.
  • Conduct business analysis, gather stakeholder requirements, and translate them into actionable tasks for the team.
  • Maintain documentation, knowledge base content, and support guides for business systems and processes.
  • Plan and manage the annual IT business support operations budget, including cost-saving analysis and variance forecasting.
  • Monitor system performance, support ticket metrics, and user feedback to continuously improve support processes.
  • Ensure business systems comply with security, privacy, and compliance standards and coordinate with relevant internal teams.
  • Serve as the primary point of contact for business systems stakeholders and communicate system status, upcoming changes, and ongoing initiatives.

Requirements

  • 2+ years of commercial experience in IT/business systems management, team leadership, and project management.
  • Strong knowledge of Jira, Confluence, and CRM/ERP platforms, preferably Creatio and 1C.
  • Experience with budget planning, reporting, and cost optimization.
  • Excellent communication, stakeholder management, and analytical skills.
  • Business analysis or process improvement experience is a plus.
  • Fluent English, both spoken and written.

Benefits

  • Competitive compensation with regular salary reviews.
  • Professional and career growth opportunities.
  • Paid vacation: 18 working days per year, increasing to 20 working days after 2 years.
  • Sick leave without medical confirmation: 4 working days per year.
  • Documented sick leave: 20 working days per year.
  • Paid family leave: 3 working days for marriage, childbirth, or bereavement.
  • Comprehensive medical insurance, including massage and physiotherapy coverage.
  • English language courses.
  • Opportunities to attend professional forums and conferences.
  • Regular company events and team-building activities.
  • Friendly environment with an experienced team, a comfortable fully equipped office, and the option to work from home.

Interested in this position?

Apply directly on the company website

Apply Now

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