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Associate Project Manager

1 hour, 42 minutes ago
Colombia
Full-time
Junior
Project Manager
Project and Program Management
Salesforce
Apply Now
Kaseya

Kaseya

Kaseya provides integrated IT management and security solutions for MSPs and SMBs, enabling centralized IT operations, remote management, cybersecurity, and automation.

IT Services
1K-5K
Founded 2000
$567M raised
View All Jobs 29

Description

  • Meet with customers to define and document business requirements for implementation projects.
  • Translate customer requirements into project plans, milestones, resource assignments, and timelines.
  • Oversee resource schedules and coordinate updates to maximize productivity.
  • Lead project discovery by analyzing customer needs, timelines, and business requirements.
  • Align projects, software tools, and implementation approaches to customer requirements.
  • Work closely with implementation consultants, product teams, and support teams to move projects forward.
  • Create and maintain project documentation, including requirements, process flows, status reports, and configuration worksheets.
  • Own assigned projects and monitor tasks and dependencies to deliver on time and within required KPIs.
  • Track, report, and communicate project status, KPIs, and progress to internal and external stakeholders.
  • Build and maintain strong customer relationships throughout onboarding and implementation.
  • Complete projects within budget while maintaining high customer satisfaction.

Requirements

  • 2+ years managing and delivering customer-facing projects.
  • 2+ years of experience working with business stakeholders in a cross-functional matrix environment.
  • Strong background in software implementation.
  • Understanding of the Project Management Institute (PMI) framework or similar.
  • Excellent organization, communication, customer relationship, and time management skills.
  • Strong leadership, diplomatic, and motivational skills.
  • Effective resource planning and risk management skills.
  • Excellent communication, interpersonal, and writing skills.
  • Sound judgment, problem-solving, and decision-making skills.
  • Self-motivated, decisive, and able to adapt to change and competing demands.
  • Business Analyst skills.
  • Customer relationship management focus.
  • Project Management certification such as PMP, CAPM, or Project+ is preferred.
  • Salesforce experience is preferred.
  • Bachelor’s degree or higher, or a minor/advanced degree in business or STEM, or equivalent experience is preferred.
  • Advanced Microsoft Excel skills, including pivot tables, reporting, and macros, are preferred.
  • Managerial experience deploying software solutions is a plus.
  • Experience with emerging cloud, hosting, and web technologies is preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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