Senior Operations Manager - Property / Surveyor Industry

3 hours, 30 minutes ago
Senior
Project and Program Management

VirtuHire

VirtuHire is a staffing and recruiting company focused on helping businesses hire remote South African talent. It offers hiring support and employee management services including onboarding, payroll, compliance, and employer-of-record support.

Staffing / Recruiting
11-50
Founded 2019

Description

  • Lead, mentor, and manage the operations team, including Operations Manager and Facilities staff.
  • Develop, implement, and maintain operational systems, policies, and standard operating procedures (SOPs).
  • Monitor operational performance using KPIs, workflow analysis, and continuous improvement initiatives.
  • Oversee facilities, property management, and maintenance operations, ensuring compliance, cost control, and timely execution.
  • Collaborate with senior leadership to align operational strategies with business objectives.
  • Manage external vendors, contractors, and service providers, including contract negotiation and SLA oversight.
  • Lead special projects focused on business transformation and operational improvement.
  • Ensure health, safety, and compliance standards are maintained across all operations.
  • Prepare reports, presentations, and operational insights for leadership and stakeholders.
  • Act as a liaison between teams, clients, and external partners to support smooth operations and service delivery.

Requirements

  • 5–10 years of operational management experience, ideally in property, facilities, or surveyor-related industries.
  • Proven leadership experience managing multi-disciplinary teams.
  • Experience building SOPs, operational frameworks, and scalable processes.
  • Strong project management, organizational, and time-management skills.
  • Ability to analyze operational data and metrics to support decision-making and continuous improvement.
  • Strong communication and interpersonal skills for working with internal teams and external stakeholders.
  • Self-starter with a proactive approach and the ability to work independently.
  • Experience managing budgets, contracts, and vendor relationships.
  • Proficiency in Microsoft Office Suite and operational management tools such as Trello, PayProp, or equivalent.
  • Knowledge of health and safety regulations and property compliance standards is desirable.
  • Bachelor’s degree or equivalent experience in Business, Operations Management, Property, or a related field.
  • Additional certifications in Operations, Facilities Management, or Project Management are advantageous.

Interested in this position?

Apply directly on the company website

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