Bookkeeper & Customer Service Support

5 hours ago
Full-time
Mid Level
Finance and Accounting

VirtuHire

VirtuHire is a staffing and recruiting company focused on helping businesses hire remote South African talent. It offers hiring support and employee management services including onboarding, payroll, compliance, and employer-of-record support.

Staffing / Recruiting
11-50
Founded 2019

Description

  • Complete bank, card, and payment-platform reconciliations in Xero across multiple entities.
  • Process supplier bills, sales invoices, and maintain accurate purchase and sales ledgers.
  • Prepare supplier payment runs, payment files, and monthly payroll in Xero.
  • Prepare and submit UK VAT returns, including Making Tax Digital requirements.
  • Produce monthly management reports covering profit and loss, cash position, and key costs.
  • Support month-end and year-end accounting processes and liaise with external accountants.
  • Maintain accurate financial records and meet finance deadlines.
  • Respond to customer enquiries by email and telephone, assisting with orders, products, deliveries, and returns.
  • Follow up on delivery issues and coordinate with internal teams and couriers.
  • Maintain customer and order information and provide additional support during busy periods.

Requirements

  • 3+ years of hands-on bookkeeping experience.
  • Strong practical experience with Xero, including bank feeds, reconciliations, and payroll.
  • Experience preparing and submitting UK VAT returns, ideally under Making Tax Digital.
  • Experience preparing supplier payment runs and processing monthly payroll.
  • Strong customer service experience across telephone and email.
  • Excellent written and spoken English.
  • Strong attention to detail, accuracy, and deadline management.
  • Ability to work independently, prioritize tasks, and meet deadlines without close supervision.
  • Experience supporting UK clients or businesses, UK payroll, PAYE, and RTI preferred.
  • Multi-entity bookkeeping experience preferred.
  • Experience in e-commerce, retail, manufacturing, or stock-based businesses preferred.
  • Experience with Dext or similar receipt-capture software and Shopify preferred.
  • Recognized bookkeeping or accounting qualification such as ICB or SAIPA preferred.
  • Familiarity with Google Workspace and receipt-capture software.

Interested in this position?

Apply directly on the company website

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