Manager of Bookkeeping

1 day, 6 hours ago
Full-time
Lead
Operations
Patriot Software

Patriot Software

Patriot Software LLC offers affordable and easy-to-use online accounting and payroll software for small and medium-sized American businesses. With a passion for supporting small businesses, Patriot Software provides simple yet powerful software solutio...

Professional Services
51-250
Founded 2002

Description

  • Lead daily bookkeeping operations, including workload assignment, portfolio balancing, throughput, and coverage.
  • Set, document, and enforce GAAP-aligned bookkeeping quality standards.
  • Audit client books, identify errors, and coach team members on corrections.
  • Manage client account setups, cleanup projects, monthly closes, reconciliations, journal entries, transaction categorization, and general ledger corrections.
  • Resolve complex escalated customer issues involving bookkeeping, payroll, and payroll tax.
  • Track and report team performance, quality, capacity, and improvement plans.
  • Represent the Bookkeeping team with Accounting, Product, and Operations leaders on workflows, tools, and pain points.
  • Improve processes and workflows to increase efficiency and reduce manual work.
  • Develop training and continuing education content with the Training Department.
  • Coach team members through 1:1s, performance check-ins, evaluations, hiring, and disciplinary processes.

Requirements

  • Bachelor’s degree in Accounting or Finance.
  • 3+ years of hands-on bookkeeping experience, including monthly closes, reconciliations, and cleanup projects.
  • 2+ years of experience managing or leading a team, including coaching and performance management.
  • Strong knowledge of GAAP and U.S.-based accounting, payroll, and payroll tax.
  • Ability to audit books, identify incomplete or inaccurate work, and explain corrections.
  • Ability to report team performance clearly using data and exercise sound judgment on quality issues.
  • Excellent verbal and written communication and customer service skills.
  • Experience resolving escalated customer issues and managing follow-ups.
  • Comfort with technology and ability to learn new software and tools quickly.
  • Ability to stay organized, prioritize tasks, adapt to change, and remain professional under pressure.
  • Legally eligible to work in the United States and available for 8:00 a.m.–5:00 p.m. ET, Monday–Friday.
  • Dedicated quiet home workspace and reliable high-speed internet; role involves 8+ hours of computer and screen use.

Benefits

  • Salary range of $67,000–$80,000 based on experience.
  • Remote full-time role with flexible scheduling.
  • Paid time off, paid holidays, and medical, dental, and vision insurance.
  • HSA and FSA accounts, plus company-paid life and disability insurance.
  • 401(k) with company match.
  • Education reimbursement and advancement opportunities.
  • Company-provided hardware and equipment.
  • Home office setup stipend after the introductory period.

Interested in this position?

Apply directly on the company website

Apply Now

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